Live Chat Agent - Technical Support & Sales
Location: Las Vegas
Posted on: October 1, 2024
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Job Description:
This CSR-Live Chat Position Features:
? Base Pay Plus Bonus
? Opportunity For Advancement
? Great Working Environment
? Great Pay to $35K
Immediate need for CSR-live chat seeking base pay plus bonus,
opportunity for advancement and great working environment .
Internet proficiency , excellent communication and strong customer
service skills will be keys to success in this well-known
organization. Will be responsible for respond to inbound emails,
present customer solutions and ensure proper procedures are
followed for Telecommunications Services company. Great benefits.
Apply for this great position as a CSR-live chat today!
Qualifications:
-40 wpm
-Recent experience in call center environment
-1-2 years sales experience
-High school diploma or equivalent
-Familiar with telecommunications products
Responsibilities:
-Receive and respond to inbound e-mail and live chats; gather and
verify required information
-Actively listen to the customer, taking their request for product
or services.
-Develop/present customer service solutions and/or suggest
additional items, cross sell, up sell
-Provide information to the customer and place appropriate notes in
system indicating exactly what action was taken or needs to be
taken
-Ensure proper security procedures are followed on all e-commerce
customer interactions
-Maintain thorough knowledge of systems so that information can be
researched and proper information is given to customer
-Learn and retain a thorough working knowledge of all existing and
new products and services
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected
veteran status.
Keywords: , Las Vegas , Live Chat Agent - Technical Support & Sales, IT / Software / Systems , Las Vegas, Nevada
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here to apply!
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