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Technical Support Engineer

Company: CIMON
Location: Henderson
Posted on: June 14, 2018

Job Description:

CIMON Inc. is looking for a Technical Support Engineer to grow our business together! Job Description Salary: $50,000
We will be offering a relocation package (flight ticket + moving cost)! Apply now.

We are looking for a technical support engineer. A technical support engineer is responsible for providing technical assistance to our customers. An ideal candidate would have some experience in industrial automation system and analytical troubleshooting skills. Job responsibilities include, but are not limited to:

  • Research and identify solutions to software and hardware issues.
  • Diagnose and troubleshoot technical issues.
  • Talk to clients through a series of actions, via phone, email, or chat, until the issues have been resolved.
  • Refer to internal or external resources to provide accurate solutions.
  • Document technical knowledge in the form of notes and manuals.
  • Discuss with teams in HQ if needed. Minimum Qualifications
    • Degree from an accredited college in engineering, computer science or a related technical discipline or equivalent experience.
    • Minimum of 3-5 year of control system integration experience.
    • Strong written and verbal communication skills.
    • Excellent diagnostic and troubleshooting skills.
    • Thorough understanding of PLC hardware platform.
    • Thorough understanding of HMI software platform. About CIMON
      CIMON Inc. is a wholly owned U.S. subsidiary of CIMON Ltd., a world-class producer of industrial automation and process control devices. Established in 1999, CIMON Ltd. is headquartered near Seoul, Korea and has numerous nationwide offices and R&D centers. We take pride that CIMON can develop and manufacture both industrial hardware and software with a high degree of engineering sophistication. Our product line-up can satisfy any application that customers demand using CIMON's robust and reliable industrial automation products. CIMON provides a wide range of industrial automation products including PLC, HMI, SCADA software and industrial PCs. CIMON's complete product portfolio gives customers everything they need to build and maintain a system more efficiently and effectively. The company has been providing automation solutions for industries including automotive, power plants, semi-conductors, water/wastewater, electronics, oil and gas, building automation and more. CIMON has the dominant market position in South Korea for PLC, HMI, SCADA and industrial PCs and has a large client-base around the world. Our products are already in use worldwide with major customers such as Samsung, LG, Kia motors, Hyundai, Hankook tires, and Honeywell Korea. Our company is driven by innovation and technology and our worldwide team of experts with commitment, dedication and innovative spirit, will continue to provide exceptional service and products for the automation industry. Start your smart future with CIMON's total solution.

      Keywords: CIMON, Las Vegas, Technical Support Engineer, IT / Software / Systems, Henderson, Nevada

      Click here to apply!

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