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Technical Support Representative - Full Time

Company: TTEC
Location: Las Vegas
Posted on: July 13, 2018

Job Description:

Technical Support Representative - Full Time
Deliver amazing technical support in a contact center environment that enables you to experience all the rewards a large, respected organization has to offer! You'll use your interpersonal and technical skills to educate business customers on our products, resolve their issues, and get them back up and running quickly and efficiently.



TTEC (formerly TeleTech), is currently hiring Full Time Technical Support Representatives in our Las Vegas, NV Service Delivery Center.

What you'll experience in this career:
Answer customers' questions, lead them skillfully through the network technology and assist them in using our products to effectively operate their business
Resolve product or service problems by selecting the best and fastest solution to customer inquiries
Troubleshoot customer technical issues

Experience you'll need to be successful:
Previous work experience in a technical support contact center environment or IT-related background in general
Strong technical skills including the ability to download products, install applications, navigate internet browsers and familiarly with operating systems including Windows
Ability to adapt to a dynamic work environment with frequent new product releases and updates
Ability to communicate effectively with all customer types
Technical aptitude with an ability to explain technical concepts to a varied audience
Strong communication skills
High school education (or equivalent)
Flexibility in work schedules- Availability to work 20-29 hours/week

- Typical hours: 2pm-7pm / 3pm-8pm / 4:30pm-8:30pm including weekends (required)



Our customer experience champions like you will receive:
Competitive pay plus performance-based bonuses
Paid product training
Continuing education
Career advancement opportunities
Employee Rewards and Discounts
And much, much more!

For more information on the TTEC experience, visit http://www.ttecjobs.com/ or search #ExperienceTTEC throughout social media to experience the global conversation for yourself.

What to expect once you apply: TTEC (formerly TeleTech) requires all employees hired in the United States to successfully pass a background check as a condition of employment.

IT jobs, technical service job, technical support career, call center, technical support, customer service, computer support

TTEC (formerly TeleTech) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.




#Nexxt


Primary Location

: US-NV-Las Vegas
Job

: _Technical Support Representative

Keywords: TTEC, Las Vegas, Technical Support Representative - Full Time, IT / Software / Systems, Las Vegas, Nevada

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