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Tech Level One Config Center

Company: CDW
Location: Las Vegas
Posted on: November 24, 2020

Job Description:

The Technician Level One is responsible for installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis. Key Areas of Responsibility * Configure customers systems to their required specifications. * Test systems to ensure 100% quality. * Maintain minimum monthly productivity goals. * Troubleshoot problems with computer systems, including hardware, software and peripheral equipment. * Ensure that customers receive the highest level of customer service. * Communicate issues concerning customer orders to the area Help Desk or Team Leader. * Adhere to safety procedures and guidelines at all times. Responsibilities * Perform any additional duties assigned by management. * It may be necessary on occasion for this individual to work beyond their regularly scheduled shift * Overtime is to be expected and in some cases may be required * Demonstrate ability to lift and carry up to 25 pounds of force frequently (34-67% of the workday) and 26 to 50 pounds of force occasionally (0-33% of the workday). The team lift system must be utilized for loads weighing more than 50 pounds. * Demonstrate ability to push and pull up to 10 pounds of force occasionally (0-33% of the workday). * Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time. * Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts. Qualifications Minimum Qualifications * High School diploma or GED. * A + Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge. Other Required Qualifications * Analytical skills and the ability to solve problems * Ability to quickly learn about new technology and keep pace with an ever- changing industry * Ability to assemble and disassemble computer equipment, mechanically inclined * Obtain certifications and continually learn new technology. * Demonstrate ability to lift and carry up to 25 pounds of force frequently (34-67% of the workday) and 26 to 50 pounds of force occasionally (0-33% of the workday). The team lift system must be utilized for loads weighing more than 50 pounds. * Demonstrate ability to push and pull up to 10 pounds of force occasionally (0-33% of the workday). * Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time. * Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts. Preferred Qualifications * Net+ Certification * Knowledge of computer components and configuration of various types of computers, as demonstrated by previous experience building and installing computers * Basic knowledge of CDW s internal systems Show moreShow less

Keywords: CDW, Las Vegas , Tech Level One Config Center, Other , Las Vegas, Nevada

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