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Marketing Specialist Coordinator

Company: Marriott Vacations Worldwide
Location: Las Vegas
Posted on: January 14, 2021

Job Description:

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Marriott Vacation Club--, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott-- hotel properties to promote the Marriott Vacation Club Destinations-- Program. As a Vacation Sales Concierge, you will offer hotel guests financial incentives in exchange for learning about our points-based ownership product.What you will do? * Update information board on a regular basis to inform employees of important events.* Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers).* Assign lead calls or emails to Sales Executives based on line rotation.* Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours).* Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems.* Promote awareness of brand image internally and externally.* Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.* Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services. * Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the* Guarantee of Fair Treatment/Open Door Policy process.* Report accidents, injuries, and unsafe work conditions to manager.* Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets.* Anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.* Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.* Develop and maintain positive working relationships with others.* Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality.* Read and visually verify information in a variety of formats.* Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.* Perform other reasonable job duties as requested by Supervisors.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Keywords: Marriott Vacations Worldwide, Las Vegas , Marketing Specialist Coordinator, Other , Las Vegas, Nevada

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