LasVegasRecruiter Since 2001
the smart solution for Las Vegas jobs

Lead Customer Service Advisor

Company: Jiffy Lube
Location: Las Vegas
Posted on: February 25, 2021

Job Description:

The Lead CSA is responsible for creating a Wow! Guest experience. From the time the vehicle drives on the property, to when the keys are safely handed back, this position is responsible for ensuring tailored service recommendations, quality product installation and communication of any special circumstances that impact the overall satisfaction. This leadership role is also a critical link to our Guest First strategy, building sales and gross profit within the store location by using proven methods that exceed the guest's and Jiffy Lube business needs and that realize Heartland/Jiffy Lube's vision and strategy for guest care. The CSA has the authority to coach, challenge and provide direction where guest satisfaction is concerned. Qualifications: * Provides and ensures excellent, professional "Guest First" care for all automotive services available * Provides and ensures a positive consultative approach during the check-in process * Ensures we accurately capture the guest's product needs and provides updates throughout the entire process to create a WOW experience * Responsible for ensuring all in the CSA role understand the range of products and services available and offers the guest options tailored specifically to meet their preventative automotive needs * Must be a team player that encourages collaboration; shares wins and feedback, creates a feeling of belonging to the guest as well as teammates. * Responsible for ensuring CSA roles maintain or exceed sales mix target while simultaneously achieving high guest satisfaction by building relationships and trust * Provides sales and guest service leadership during store meetings and team huddles * Gives impartial advice to ensure guests are aware of manufacturer-recommended service needs are met * Will have responsible for opening/closing the store * Deliver quality service at all times * Carry out other duties and projects necessary for the position * Have a valid driver's license and be able to drive vehicles Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Jiffy Lube, Las Vegas , Lead Customer Service Advisor, Other , Las Vegas, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


High Demand For Quality Painters - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Henderson
Posted on: 03/9/2021

High Demand For Quality Painters - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Las Vegas
Posted on: 03/9/2021

Hourly Supervisor and Training
Description: Are you looking for a job that offers
Company: walmart
Location: Kingman
Posted on: 03/9/2021


Bartender
Description: BartenderKnow what it's like to be in the stadium on game day Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep (more...)
Company: Buffalo Wild Wings
Location: North Las Vegas
Posted on: 03/9/2021

Make up to $18/hour - Deliver with DoorDash
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Pahrump
Posted on: 03/9/2021

Hair Stylist - Horizon and Horizon
Description: StylistAt Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist
Company: Great Clips
Location: Henderson
Posted on: 03/9/2021

Make up to $18/hour - Deliver with DoorDash
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...)
Company: Doordash
Location: Pahrump
Posted on: 03/9/2021

Satellite Communication Systems Operator-Maintainer (25S)
Description: Communication is a vital part of the military's ability to run successful missions. It's the role of the Satellite Communication Systems Operator-Maintainers to ensure the lines of communication are always (more...)
Company: Army National Guard
Location: Las Vegas
Posted on: 03/9/2021

High Demand For Quality Handymen - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Henderson
Posted on: 03/9/2021

High Demand For Quality Roofers - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: North Las Vegas
Posted on: 03/9/2021

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Las Vegas RSS job feeds