Patient Representative (Patient Advocate)
Company: Veterans Health Administration
Location: Las Vegas
Posted on: April 10, 2021
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Job Description:
To qualify for this position, applicants must meet all
requirements by the closing date of this announcement, 04/07/2021.
You may qualify based on your experience and/or education as
described below: Specialized Experience: You must have one year of
specialized experience equivalent to at least the next lower grade
GS-04 in the normal line of progression for the occupation in the
organization. Examples of specialized experience would typically
include, but are not limited to: Experience with functionality and
organizational alignment of the facility and all satellite offices.
Interprets VA and VHA policy on processing mail at VHA facilities,
especially VHA Directive 96-036, which is the only definitive
guideline published by VA on mail metering operation. Analyze and
route materials to 150 or more discrete organizational units with
close or overlapping functions. Identify security requirements of
the facility mail center including identification and reporting
requirements of misappropriated postage funds and the handling and
reporting requirements for potentially explosive mail pieces.
Safely operate a government vehicle in the more congested areas of
the city while making deliveries and pickups to various federal,
state and local agencies. OR Education: Substitution of 4 full
years above high school (transcripts required). OR Combination of
Specialized Experience and Education: Combination of specialized
experience as described above and education in excess of the first
60 semester hours (i.e., beyond the second year) is creditable
toward meeting the specialized experience requirement. One full
academic year of study (30 semester hours) beyond the second year
is equivalent to 6 months of specialized experience. Driver's
License Requirement: Must possess a valid state issued driver's
license to operate a motor vehicle. (Please do not submit a copy of
your license with your application package. You will be required to
show your valid driver's license at the time of your interview.)
You will be rated on the following Competencies for this
position:Manages and Organizes InformationOrganizational
AwarenessTechnology Application Experience refers to paid and
unpaid experience, including volunteer work done through National
Service programs (e.g., Peace Corps, AmeriCorps) and other
organizations (e.g., professional; philanthropic; religions;
spiritual; community; student; social). Volunteer work helps build
critical competencies, knowledge, and skills and can provide
valuable training and experience that translates directly to paid
employment. You will receive credit for all qualifying experience,
including volunteer experience. Note: A full year of work is
considered to be 35-40 hours of work per week. Part-time experience
will be credited on the basis of time actually spent in appropriate
activities. Applicants wishing to receive credit for such
experience must indicate clearly the nature of their duties and
responsibilities in each position and the number of hours a week
spent in such employment. Physical Requirements: The position
places several physical demands upon the incumbent. Delivery routes
require extensive walking and travel outside between buildings
regardless of the weather. Work requires standing and walking for
extended periods and may require using stairs. In addition,
bending, lifting and carrying of moderately heavy mail bags and
packages (up to 70 pounds); pushing mail carts and mail tubs to
deliver mail and packages throughout the hospital, and pushing mail
tubs outside the building for the USPS carrier to load. The
position requires the operation of a Cushman motorized vehicle,
Cushman Electric Tug with a trailer on the facility grounds and a
government vehicle to provide mail delivery and to pick up multiple
points around Metropolitan Jackson, Ms. Mail Clerks possess the
physical stamina to load and unload these vehicles by themselves on
the external runs. For more information on these qualification
standards, please visit the United States Office of Personnel
Management's website at
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Keywords: Veterans Health Administration, Las Vegas , Patient Representative (Patient Advocate), Other , Las Vegas, Nevada
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