Patient Representative (Patient Advocate)

Company: Veterans Health Administration
Location: Las Vegas
Posted on: April 10, 2021

Job Description:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/07/2021. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience with functionality and organizational alignment of the facility and all satellite offices. Interprets VA and VHA policy on processing mail at VHA facilities, especially VHA Directive 96-036, which is the only definitive guideline published by VA on mail metering operation. Analyze and route materials to 150 or more discrete organizational units with close or overlapping functions. Identify security requirements of the facility mail center including identification and reporting requirements of misappropriated postage funds and the handling and reporting requirements for potentially explosive mail pieces. Safely operate a government vehicle in the more congested areas of the city while making deliveries and pickups to various federal, state and local agencies. OR Education: Substitution of 4 full years above high school (transcripts required). OR Combination of Specialized Experience and Education: Combination of specialized experience as described above and education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. Driver's License Requirement: Must possess a valid state issued driver's license to operate a motor vehicle. (Please do not submit a copy of your license with your application package. You will be required to show your valid driver's license at the time of your interview.) You will be rated on the following Competencies for this position:Manages and Organizes InformationOrganizational AwarenessTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The position places several physical demands upon the incumbent. Delivery routes require extensive walking and travel outside between buildings regardless of the weather. Work requires standing and walking for extended periods and may require using stairs. In addition, bending, lifting and carrying of moderately heavy mail bags and packages (up to 70 pounds); pushing mail carts and mail tubs to deliver mail and packages throughout the hospital, and pushing mail tubs outside the building for the USPS carrier to load. The position requires the operation of a Cushman motorized vehicle, Cushman Electric Tug with a trailer on the facility grounds and a government vehicle to provide mail delivery and to pick up multiple points around Metropolitan Jackson, Ms. Mail Clerks possess the physical stamina to load and unload these vehicles by themselves on the external runs. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Keywords: Veterans Health Administration, Las Vegas , Patient Representative (Patient Advocate), Other , Las Vegas, Nevada