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Gift Shop Associate - Worldmark Las Vegas Blvd Resort - Earn an incentive up to $750

Company: Wyndham Destinations
Location: Las Vegas
Posted on: June 12, 2021

Job Description:

Go Put the World on Vacation At Travel + Leisure Co. our goal is simple: to put the world on vacation. We're the world's leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: , the largest vacation ownership company with 230 vacation club resort locations across the globe; , the world's foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and , offering travel products and services all inspired by top online and print travel content, including travel booking platform , subscription travel clubs and branded consumer products.Gift Shop Associate *Earn an incentive up to $750A Gift Shop Associate will be responsible for all item sales, stocking and presentation of products and collection of payment at the gift shop while maintaining a professional appearance and cordial attitude toward all guests and staff members of the resort. This position will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations.Essential Job FunctionsResponsibilities include, but are not limited to: Assists customers with purchase selections and processes sales transactions: Collect payment from guests. Receives and stocks merchandise. Creates and maintains attractive store displays. Keep food outlet neat and clean throughout the shift. Receives and stocks merchandise. Clean food and beverage stations leaving the area readyfor the start of the next shift. Assists in conducting store inventories. (60% time) Maintain positive customer and associate relationships: Provide excellent customer service to guests in a resort gift shop environment. Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (15% time) Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (10% time) Build a "Count On Me" Culture: Continuously exhibit the company's Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time) Performs otherduties as needed (5% time)Minimum Requirements and Qualificationsa) Education High School diploma or equivalentb) Training requirements N/Ac) Knowledge and skills Excellent communication skills. Acquires job skills and learns company policies and procedures to complete routine tasks Ability to read and comprehend routine instructions, short correspondence and memos Ability to give high priority to customer service Ability to solve problems with a minimum of guidance Cash handling skills Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff Ability to multi-task and work in a fast paced environment Must be people oriented and able to work independently or with others as neededd) Technical Skills Must be ableto easily and frequently change from one activity to another while operating a cash registere) Job experience Six months of customer service experience in service or retail environmentUnless there is a legal requirement, experience will be accepted for the education requirement.A World of InclusionHospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you'll find a team that's inclusive, values diversity, and is built on a foundational respect for people from all over the world.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@, including the title and the location of the position for which you are applying.Job Requisition: R-26961

Keywords: Wyndham Destinations, Las Vegas , Gift Shop Associate - Worldmark Las Vegas Blvd Resort - Earn an incentive up to $750, Other , Las Vegas, Nevada

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