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Self Service Supervisor - Restaurant (The Mirage)

Company: MGM Resorts
Location: Las Vegas
Posted on: June 13, 2021

Job Description:

Location:

Las Vegas, Nevada

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain The Human Race.

PRIMARY PURPOSE:

As a Self Service Supervisor, you will be responsible for daily operations. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Maintain employee schedules and conduct daily team update meetings with employees
  • Conduct inventory of assigned outlets including The Roasted Bean, Dolphin Snack Bar, Coconuts, and Starbucks
  • Attend management meetings and monthly Food and Beverage meetings
  • Assist the Baristas (espresso machines)
  • Assist in creating new drinks
  • Handle guest complaints in a professional manner
  • Maintain and follow health and sanitation codes
  • Assist and mentor employees
  • Assist the Self Service Manager in reviewing and make necessary corrections to the food cost report
  • Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Working knowledge of Collective Bargaining Agreements
  • Able to lead and mentor a team
  • Ability to multi-task and work well in a fast paced, team-oriented environment
  • Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

  • High school diploma or equivalent
  • One (1) year of related experience
  • Work varied shifts, to include weekends and holidays

PREFERRED:

  • Six (6) months of coffee experience
  • One (1) year of food and beverage experience

Keywords: MGM Resorts, Las Vegas , Self Service Supervisor - Restaurant (The Mirage), Other , Las Vegas, Nevada

Click here to apply!

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