Gallagher is a global leader in insurance, risk management and
consulting services. We help businesses grow, communities thrive
and people prosper. We live a culture defined by The Gallagher Way,
our set of shared values and guiding tenets. A culture driven by
our people, over 30,000 strong, serving our clients with customized
solutions that will protect them and fuel their futures.
The Select Client Service Manager is accountable for delivering
high quality and efficient service to external clients through the
day-to-day account management of an assigned group of accounts that
are similar in size with relatively simple to moderately complex
needs. This role reports directly into either the Center's Client
Service Director or the Center's Client Service Supervisor. This
role directly contributes to key business outcomes such as client
retention, client satisfaction, client growth, enhancing AJG's
value to our clients and prospects, achieving operating/margin
targets and fostering a culture of performance and continuous
improvement. Successfully and profitably manages an assigned group
of accounts. Builds, solidifies and expands relationships with
existing clients by providing exceptional ongoing care. Is the
primary contact for the buyer and the ultimate owner of the renewal
process, ensuring that the best possible solution is delivered to
the client in a high-quality & timely manner. Secures existing
business and drives the sale of additional services and lines of
- Bachelor's degree with 0 years client service and/or claims
management experience -OR-
- High School degree/GED with 3 years client service and/or
claims management experience.
- Producer's License.
- Proficiency in Microsoft Office.
- Previous insurance knowledge and experience managing client
- Solid financial acumen
- Proficient in using technology as a tool to maximize
productivity and quality.
- Strong written and verbal communication skills.
- Comfortably engages others in consultative discussion.
- Effectively manages/balances multiple and sometimes competing
- Works in a self-directed manner.
U.S. Eligibility Requirements:
Interested candidates must submit an application and resume/CV
online to be considered
Must be 18 years of age or older
Must be willing to submit to a background investigation; any
offer of employment is conditioned upon the successful completion
of a background investigation
Must have unrestricted work authorization to work in the United
States. For U.S. employment opportunities, Gallagher hires U.S.
citizens, permanent residents, asylees, refugees, and temporary
residents. Temporary residence does not include those with
non-immigrant work authorization (F, J, H or L visas), such as
students in practical training status. Exceptions to these
requirements will be determined based on shortage of qualified
candidates with a particular skill. Gallagher will require proof of
Must be willing to execute Gallagher's Employee Agreement or
Confidentiality and Non-Disclosure Agreement which requires, among
other things, post-employment obligations relating to
non-solicitation, confidentiality and non-disclosure
Gallagher offers competitive salaries and benefits, including:
medical/dental/vision plans, life and accident insurance, 401(K),
employee stock purchase plan, educational expense reimbursement,
employee assistance program, flexible work hours (availability
varies by office and job function) training programs, matching gift
program, and more.
Gallagher believes that all persons are entitled to equal
employment opportunity and does not discriminate against nor favor
any applicant because of race, color, religion, sex, age, veteran
status, disability, national origin, or any other legally protected
status. Equal employment opportunity will be extended in all
aspects of the employer-employee relationship, including, but not
limited to, recruitment, hiring, training, promotion, transfer,
demotion, compensation, benefits, layoff, and termination. In
addition, Gallagher will make reasonable accommodations to known
physical or mental limitations of an otherwise qualified applicant
with a disability, unless the accommodation would impose an undue
hardship on the operation of our business.