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Game Guide for Virtual Experiences, Las Vegas

Company: The Escape Game
Location: Las Vegas
Posted on: June 12, 2021

Job Description:

Game Guide for Virtual Experiences, Las Vegas

Is this position remote?

Team members will be required to work in-store and (at times) from home.

Position Description: Through empathy and expertise, our Game Guides help to facilitate epic, online experiences based on each team's individual needs and wants.

How Game Guides Serve Our Guests and Our Team:

  • Running virtual events with a team and up to 300+ attendees
  • Enthusiastically helping attendees setup for an online experience
  • Leading groups of 3-6 guests with fun, friendly conversation
  • Collecting information and making meaningful connections with our guests
  • Enthusiastically and professionally explaining TEG and the rules of the game
  • Monitor games and give attendees clues and hints
  • Giving a recap of the experience in the outro
  • Completing necessary reports
  • Immediately and graciously resolving guest service failures
  • Troubleshooting tech problems that may occur

Job Requirements:

  • Must have a computer with zoom capabilities and a webcam
  • Flexible availability. Weekly available hours will vary based on events booked.

Knowledge, Skills, and Abilities: Genuine love for serving others. Flexibility, humility, and teachability. Quick and effective decision-making abilities. Creative problem solving. Basic computer skills

Why TEG? Our mission is to design and deliver EPIC interactive experiences for every single guest. At The Escape Game, you'll be a part of something bigger than yourself. No matter your role, you'll help provide lifelong memories for families, friends, co-workers and everyone in between. We are serious about our mission, vision, and values and believe that every person we interact with during our workday is our guest, whether they're our colleague, employee, or leader. In all positions, everyone is responsible for serving each other every day.

Job Type: Part-time // Hours range each week based off of scheduled events // Hours are competitive based off of performance, availability, and commitment.

Pay: $12.00 per hour

Keywords: The Escape Game, Las Vegas , Game Guide for Virtual Experiences, Las Vegas, Other , Las Vegas, Nevada

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