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Agency Service Advisor

Company: Allstate Insurance Agency
Location: Las Vegas
Posted on: June 13, 2021

Job Description:

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.Salary Range: $24000.00 - $30000.00 per yearBenefitsPaid HolidaysBase Salary with CommissionsPaid Time Off (PTO)Weekends OffHolidays OffTeam Building ActivitiesPerformance BonusesProfessional Work EnvironmentOffice Snacks & CoffeeResponsibilitiesMaintains phone time or sales quotas as determined by management.Schedule appointments for sales staff to meet prospective customers.Contact businesses and private individuals by telephone to promote products, services and/or referral programs.Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.Grow sales revenue by utilizing phone, email and potential client lists.Provides on-going support to insurance clients as needed.Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.Presents and explains insurance policy options based upon prospective client needs and their personal goals.Provide customers with additional information about new products and services.Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.Assess and identify the wants and needs of your customer(s) over the phoneEducate clients on the insurance policies that best suit their needsProvide policies to new clients and explain benefits/risks of the policyRequirementsStrong communication skills, both oral and written.Driven and goal-oriented individual.Ability to tactfully handle stressful and difficult situations.Be capable of handling customer rejection.Strong communication and negotiation skills.Previous work experience in sales, marketing, promotions or telemarketing.Knowledge of sales and marketing principles and strategies.Be equipped with great listening and closing skills.Bilingual, fluent in both English and Spanish is beneficial.Interested in a sales career, sales experience preferredNo insurance experience required but must be willing to learn

Keywords: Allstate Insurance Agency, Las Vegas , Agency Service Advisor, Other , Las Vegas, Nevada

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