VIP Lounge Representative
Company: Caesars Entertainment
Location: Las Vegas
Posted on: June 13, 2021
CaesarsEntertainment is the world's most geographically
diversifiedcasino-entertainment company. Since its beginning in
Reno, Nevada, more than 75years ago, Caesars has grown into a
family of affiliated resort casinos on fourcontinents.
Caesars-affiliated casino resorts operate primarily under
theHarrah's, Caesars and Horseshoe brand names.Affiliates of
Caesars also own the World Series of Poker and the LondonClubs
International family of casinos.The Caesars Entertainment familys
success is a result of an unblinkingfocus of building loyalty and
value withguests through a unique combination of great service,
excellent products,unsurpassed distribution, operational excellence
and technology leadership.Caesars and its affiliates are committed
to environmental sustainability andenergy conservation and
recognize the importance of being a responsible stewardof the
Teammembers of the Caesars family of resort casinos are driven by
our Mission,Vision, and Values. We take great pridein living our
values Integrity, Service with Passion, Celebrating
Success,Diversity, Caring Culture, and Ownership every day. Our
mission We inspire grown-ups to play?fuels our passion for an
exciting guest experience and a rewarding career. If you have the
desire to create memorableexperiences, personalize rewards and
delight every guest, every team memberevery time, we invite you to
explore our dynamic yet unique careeropportunities.
JOB SUMMARY AND ENVIRONMENT:
As a VIP agent you will be responsible completing arrival and
departuretransactions for our VIP guests checking in/out of the
hotel. VIPrepresentatives assist in booking all dinner, show,
entertainment, and anyadditional requests for our VIPs.
Additionally, VIP agents are resources forall guest questions and
are empowered to assist VIPs when resolving any guestconcerns.
Hotel Supervisor & Hotel Manager
RESPONSIBILITIES AND AUTHORITIES:
1. Process check-in and check-out transactions for VIPs
2. Assist VIPs with questions about the city and property
3. Assist VIPs with booking dinner, show, etc
4. Assists with guest service recovery
5. Maintains and Upbeat and Positive attitude at all times
6. Responsible for being apprized of current events in hotel to
7. Acts a liaison on behalf of the guest to expedite
8. Maintains a professional and courteous attitude towards
allguests (internal and external)
9. Anticipating guests needs and guest expectations
1. Strong Interpersonal and communication skills.
2. Proficient in a second language would be beneficial.
3. Self starter with strong problem solving ability
THE PHYSICAL QUALIFICATIONS LISTED GENERAL REQUIREMENTS FOR THIS
POSITION. THEACTUAL EXERTION LEVEL (AND FREQUENCY OF USE) CAN AND
DOES FLUCTUATE DEPENDINGON THE INDIVIDUAL TASKS BEING
1. Ability to perform reaching, stooping and /or crouching motions
2. Must be able to communicate verbally
3. Must be able to stand for extended periods of time
4. Must be able to lift 25lbs.
THE ABOVE DESCRIPTION DENOTES SOME OF THE SPECIFIC
WHICH ARE NECESSARY TO PERFORM THE PRINCIPLE FUNCTIONS OF THE JOB
AND ARE NOTINTENDED TO BE A DESCRIPTION OF ALL THE WORK
REQUIREMENTS THAT MAY BE INHERENTIN THE POSITION.
CAESARS PALACE IS AN EQUAL OPPORTUNITY EMPLOYER.WOMEN, MINORITIES
AND INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.
The above statements are intended to describe the general nature
and level of work being performed by people assigned to this
classification. They are not intended to be construed as an
exhaustive list of all responsibilities, duties and skills required
of personnel so classified.
Caesars Entertainment reserves the right to make changes to thejob
description whenever necessary.
As a part of Caesars Entertainments employment process, finalist
candidates will be required to complete a drug test and background
check prior to an offer being extended. Caesars Entertainment Inc.
is an equal opportunity employer. All qualified applicants will
receive consideration foremployment without regard to race,
national origin, gender, age, religion,disability, sexual
orientation, veteran status, or marital status.
Keywords: Caesars Entertainment, Las Vegas , VIP Lounge Representative, Other , Las Vegas, Nevada
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