Front Desk Supervisor

Company: Golden Route Operations
Location: Pahrump
Posted on: June 13, 2021

Job Description:

CityPahrump StateNV ShiftVaries Type of ShiftFull Time DepartmentHotel Ops (excluding Housekeeping & EVS) Front Desk Supervisor Pahrump Nugget, Gold Town & Lakeside (Pahrump, NV) Description:Summary:Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Hotel department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges.Essential Functions and Responsibilities:Assists Hotel Manager in daily operations within the departmentAssist with training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned to ensure that the department is operating efficientlyEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the positionProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the companys guest service culture standardsMaintain front desk/gift shop inventories on all ordering of supplies and equipmentRespond to calls and communicates with managers, supervisors, office and subordinatesUnderstand and comply with Job Description, daily memorandums, and other instructionsThorough knowledge of hotel operationsFlexible working hoursPerform other duties as assignedRequirements:Qualifications1-year hotel supervisory experiencePleasant personality, team oriented and enjoys working with and assisting peopleProven experience providing high level of guest serviceKnowledge of Outlook, Microsoft Word and Excel21 years or olderHigh school education or equivalentCommunicate directly, telephonically, and by transcription with guests, general public, management and staff in EnglishObtain and maintain all work cards as required by the companyVerify right to work in the United StatesWork CardsGamingAlcohol AwarenessNye County Liquor Card Physical RequirementsVision, speech, hearing and literacy (critical).Frequently push and/or pull up to 50 lbs.Frequently bend, reach, squat, and kneel.Constantly standing and use of hearing and vision.Ability to move throughout the property in a timely manner.Use tools or equipment requiring a high degree of dexterity.Work for sustained periods of time maintaining concentrated attention to detail.Need to distinguish between shades of color.Communicate via radios.Work Environment Potential ConditionsIndoorSmoky and noisyChemical agents and exposure to dustDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Return to Search (AppJobSearch1.jsp)

Keywords: Golden Route Operations, Las Vegas , Front Desk Supervisor, Other , Pahrump, Nevada