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Pool Cocktail Server (Luxor)

Company: MGM Resorts
Location: Las Vegas
Posted on: June 13, 2021

Job Description:

Location:

Las Vegas, Nevada

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

It is the primary responsibility of the Cocktail Server to expedite guests' drink orders and to provide beverage and bussing service. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

* Smile and engage with guests. * Greet guests, take their food and beverage orders, and deliver them in a timely manner. * Check all guests IDs ordering alcoholic beverages. * Responsible for obtaining a form of payment and tendering the related food and beverage checks. * Utilize Luxor service standards with every guest. * Remain familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. * Resolve guest complaints, ensuring guest satisfaction. * Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available on the casino floor. * Maintain complete knowledge of designated glassware and garnishes for each drink. * Complete opening side duties fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies. * Communicate orders into system through Bartender ensuring transmission is verified. * Performs all other job related duties as requested.

Required:

* At least 6 months of previous experience as a Cocktail and/or Food Server in a similar environment. * Working knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. * Working knowledge of the particular characteristics and description of all liquors. * Ability to have a highly motivated and energetic personality. * Ability to take initiative and exhibit flexibility. * Excellent customer service skills. * Have interpersonal skills to deal effectively with all business contacts. * Professional appearance and demeanor. * Work varied shifts, including weekends and holidays. * Able to effectively communicate in English, in both written and oral forms.

Preferred:

* High school diploma or equivalent. * Previous pool experience. * Previous experience working in a similar resort setting.

Keywords: MGM Resorts, Las Vegas , Pool Cocktail Server (Luxor), Other , Las Vegas, Nevada

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