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Administrative Assistant

Company: Legacy House of Southern Hills
Location: Las Vegas
Posted on: June 12, 2021

Job Description:

Legacy House of Southern Hills - Nevada's newest assisted living community is looking for an Administrative Assistant.


JOB TITLE:
Administrative Assistant (Non-Exempt Employee)


DEPARTMENT NAME:
Administration

OVERALL RESPONSIBILITIES

Function as the Community's Administrative Assistant, while meeting, or exceeding Western States Senior & Retirement Communities service standards. Perform secretarial and clerical duties to support business needs.


WORKING RELATIONSHIP:

Reports directly to: Executive Director

Supervises: weekend and evening receptionists

Interfaces with: Residents, families, visitors, and associates


PRIMARY JOB DUTIES

Serve as telephone receptionist for the Community while meeting or exceeding Western States Senior & Retirement Communities service standards.

Receive, record, transfer telephone calls to appropriate parties; take and deliver telephone messages as necessary; acquire in-depth knowledge of community telephone system to effectively utilize system features.

Respond to telephone inquiries appropriately and/or direct call to proper departments.

Assist with employment inquiries as directed.

Assist with the Community's marketing/sales process by answering inquiries concerning the Community both over the telephone and in person; all inquiries should be handled according to Western States Senior & Retirement Communities service standards.

Sort and distribute incoming mail according to Community policy.

Provide typing and/or word processing services for administrative office correspondence; assist with other business office functions, e.g., materials' preparation, reports, etc.

Process Community's payroll by entering employee, time, and compensation information in to the payroll system.

Take the lead on incoming employees and their regulatory mandates in order to work at LHSH

Ensure that all requirements are completed prior to Staff Orientation,

Maintain all HR records according to company guidelines.

Ensure that all receptionists understand fire panel and exactly what to do in case of a fire alarm.

Ensure that front door is monitored during work hours.

Process Community's Resident Billing, update system to maintain accurate information.

Maintain and protect the confidentiality of resident information at all times.

Meet, or exceed, Western States Senior & Retirement Communities standards of appearance; comply with Western States Senior & Retirement Communities sanitation, hygiene and health standards of community personnel.

Perform other reasonable tasks as assigned by supervisor.


JOB QUALIFICATIONS


Ability to effectively communicate via the telephone.

Knowledge of or ability to learn Microsoft Office; ability to use a personal computer, type writer and other office equipment

Ability to perform basic mathematical calculations

Ability to effectively communicate with residents, families, supervisor, employees.

Ability to provide secretarial and clerical services in a senior housing environment which meets, or exceeds Western States Retirement Communities service standard

Willingness to work with the elderly.

Keywords: Legacy House of Southern Hills, Las Vegas , Administrative Assistant, Other , Las Vegas, Nevada

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