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Assistant Butler Td (Bellagio)

Company: MGM Resorts
Location: Las Vegas
Posted on: June 12, 2021

Job Description:

Location:

Las Vegas, Nevada

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

PRIMARY PURPOSE:

It is the primary responsibility of the Butler to provide guests with full service during their stay and assist with any special requests.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Greet guests in a positive, friendly manner and make them feel welcome
  • Guide guests through all phases of their experience
  • Exhibit proper knowledge and service delivery of both non and alcoholic beverages as well as menu items of every course
  • Follow sequence of service utilizing all proper procedures standardized by management
  • Item bills correctly
  • Maintain cleanliness and stock of assigned areas, side stations, tables and POS stations
  • Anticipate the guests' needs and respond appropriately with a sense of urgency
  • Work as a team and assist all guests' and employees' needs and inquiries
  • Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
  • Knowledge of health, safety and sanitation regulations
  • Knowledge of standard kitchen equipment and supplies, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines
  • Able to provide butler services including but not limited to care of male and female wardrobe
  • Ability to work under pressure
  • Basic knowledge of Point of Sale system and computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
  • Effective listening abilities with strong judgment skills
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

  • High school diploma or equivalent
  • One (1) year of experience as a server in a fine dining establishment
  • Work varied shifts, to include weekends and holidays

PREFERRED:

  • Five (5) years of experience as a server in a fine dining establishment
  • Experience working in a similar resort setting

Keywords: MGM Resorts, Las Vegas , Assistant Butler Td (Bellagio), Other , Las Vegas, Nevada

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