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Temporary Representative HR Services

Company: Hilton Grand Vacations
Location: Las Vegas
Posted on: July 22, 2021

Job Description:

Job Description
What will I be doing?
As a Team Member Services Representative, you will be responsible for assisting leadership in driving company success through performing the following tasks to the highest standards:
  • Ensures continuity across the organization of HR practices and facilitates local HR processes on site
  • Delivers high-touch service to Team Members and managers through personalized and timely interactions
  • Connects Team Members to accurate program or service contacts
  • Responds to requests to resolve the needs of Team Members via multiple channels; enabling productivity in the field
  • Ensures the Oracle manager and employee self service tools are utilized to their highest capability by using various tools
  • Serves as first contact and partners with @YourService for Team Member issues and assists to resolve with appropriate partners
  • Assists Team Members in navigating the organization and becoming self sufficient
  • Provides proactive, professional support to the HR teams and business
  • Develops processes to hit timelines and exceed quality standards
  • Supports ad hoc HR administrative and operational activities
  • Develops a career path to achieve their individual career goals
  • Relays pertinent information to the appropriate manager
  • Handles all HR administration and onboarding activities, to include ensuring accuracy of Oracle data, maintaining Team Member personnel files, and I-9 compliance
  • Uses Salesforce to input interactions and cases
  • Assists with HR policies, practices, and procedural questions
  • Accurately stores documents according to record retention
  • Keeps current with employment law, Human Resources policies, and training requirements
  • Applies consistency in the application of policies and procedures
  • Enables compliance with all government regulations (EEOC, USCIS, ADA, FMLA, including Affirmative Action, etc.) and all Federal and State employment laws.
  • Other tasks required at discretion of HR Team Member Services Leadership
Qualifications
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role efficiently, you must possess the following minimum qualifications and experience:
  • High School Diploma/GED
  • 1+ year of HR experience
  • Ability to quickly adapt to change and look for continuous improvements that impact HGV
  • Strong desire to deliver outstanding service through positive engagement and perseverance
  • Attention to detail
  • Ability to own tasks and work in a team environment to continuously improve results
  • Results oriented
  • Agility to learn on the fly and implement new processes and software
  • Effective communication skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Associate’s Degree
  • HR Certifications
  • 3+ years of HR experience
  • Bilingual (English/Spanish)

Keywords: Hilton Grand Vacations, Las Vegas , Temporary Representative HR Services, Other , Las Vegas, Nevada

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