Small Business Client Service Manager I
Location: Las Vegas
Posted on: September 10, 2021
Gallagher is a global leader in insurance, risk
management and consulting services. We help businesses grow,
communities thrive and people prosper. We live a culture defined by
The Gallagher Way, our set of shared values and guiding tenets. A
culture driven by our people, over 30,000 strong, serving our
clients with customized solutions that will protect them and fuel
Postion Summary: The Select Client Service Manager
is accountable for delivering high quality and efficient service to
external clients through the day-to-day account management that are
similar in size with relatively simple to moderately complex needs.
This role directly contributes to key business outcomes such as
client retention, client happiness, client growth, improving AJG's
value to our clients and prospects, achieving operating/margin
targets and encouraging a culture of performance and continuous
improvement. Runs a group of accounts. Builds, solidifies and
expands relationships with existing clients by providing
outstanding ongoing care. Is the primary contact for the buyer and
the ultimate owner of the renewal process, ensuring that the best
possible solution is delivered to the client in a high-quality &
timely manner. Secures existing business and drives the sale of
additional services and lines of coverage.
- Bachelor's degree with 0+ years client service and/or claims
management experience -OR-
- High School degree/GED with 3+ years client service and/or
claims management experience.
- Producer's License.
- Proficiency in Microsoft Office.
- Previous insurance knowledge and experience handling client
- Proven financial knowledge
U.S. Eligibility Requirements:
- Proficient in using technology as a tool to improve efficiency
- Strong written and verbal communication skills.
- Comfortably engages others in consultative discussion.
- Optimally balances multiple and sometimes meaningful
- Works in a self-directed manner.
Interested candidates must submit an application and resume/CV
online to be considered
Must be 18 years of age or older
Must be willing to submit to a background investigation; any offer
of employment is conditioned upon the successful completion of a
Must have unrestricted work authorization to work in the United
States. For U.S. employment opportunities, Gallagher hires U.S.
citizens, permanent residents, asylees, refugees, and temporary
residents. Temporary residence does not include those with
non-immigrant work authorization (F, J, H or L visas), such as
students in practical training status. Exceptions to these
requirements will be determined based on shortage of qualified
candidates with a particular skill. Gallagher will require proof of
Must be willing to execute Gallagher's Employee Agreement or
Confidentiality and Non-Disclosure Agreement which requires, among
other things, post-employment obligations relating to
non-solicitation, confidentiality and non-disclosure
Gallagher offers competitive salaries and benefits, including:
medical/dental/vision plans, life and accident insurance, 401(K),
employee stock purchase plan, educational expense reimbursement,
employee assistance program, flexible work hours (availability
varies by office and job function) training programs, matching gift
program, and more.
Gallagher believes that all persons are entitled to equal
employment opportunity and does not discriminate against nor favor
any applicant because of race, color, religion, sex, age, veteran
status, disability, national origin, or any other legally protected
status. Equal employment opportunity will be extended in all
aspects of the employer-employee relationship, including, but not
limited to, recruitment, hiring, training, promotion, transfer,
demotion, compensation, benefits, layoff, and termination. In
addition, Gallagher will make reasonable accommodations to known
physical or mental limitations of an otherwise qualified applicant
with a disability, unless the accommodation would impose an undue
hardship on the operation of our business.
Keywords: Gallagher, Las Vegas , Small Business Client Service Manager I, Other , Las Vegas, Nevada
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