Retail Associate @ Polo Towers
Company: Diamond Resorts International
Location: Las Vegas
Posted on: October 8, 2021
Under general direction, the
Retail Associate is responsible for selling, maintaining, and
stocking products to enhance the customer experience and to provide
friendly, efficient and professional customer service.
Open and close
Greet each guest as they enter
Check in vendors accurately
(count with vendor and check for correct product).
Price, check dates, and rotates
merchandise in correct date order.
Operates cash register and
follows cash drop procedures.
Counts register at the beginning
and end of shift.
Assists guests with location,
price and use of merchandise.
Read and follow the daily
instructions for all special deliveries of coffee and/or
Maintain coffee bar at all
times, keep stocked and cleaned.
Break down and clean coffee bar
at the end of each day.
Keep shelves, counters and
register area clean (maintain a clean and neat work
Keep all stock pulled forward
with labels facing out (coolers and shelves).
Wipe down coolers and glass
doors as needed.
Answer telephone in guest
friendly voice, according to policy, to assist in guest
Completes all required
training/compliance courses as assigned.
Adheres to company standards and
maintains compliance with all policies and procedures.
Performs other duties as
This position requires the
capability to understand and follow both oral and written
directions as well as knowledge and usage of correct business
English and office practices. Must be able to communicate
effectively with others, analyze and resolve problems, maintain
effective working relationships, and interact successfully with
internal and external customers.
Specific skills and abilities
include, but are not limited to the following:
Ability to work
Excellent customer service
Proficient in time management;
the ability to organize and manage multiple
Ability to take initiative and
effectively adapt to changes.
Recognizes an emergency
situation and take appropriate action.
Ability to establish and
maintain a cooperative working relation.
Able to use sound judgment; work
independently, with minimal supervision.
Competent in public
Strong analytical and problem
Performs well with frequent
interruptions and/or distractions.
Must be of legal age to serve
Must be of legal age to sell
Must be of legal age to sell
cigarette and/or tobacco products.
Basic math skills.
Cash handling skills (the
ability to count currency, make and count back
Ability to do basic math
calculations with or without the use of a calculator.
Please note that Hilton Grand Vacations (HGV)
acquired Diamond Resorts International (DRI) as of August 02,
2021. If you apply to work at a Diamond Resorts company you
will be an applicant of a subsidiary of HGV. A transition to HGV
will occur as we integrate technology, systems and branding but it
will take time until our separate operating systems, employment
policies and benefits are fully integrated. As a result, for a
period of time, employees will receive correspondence and messaging
from Diamond Resorts as well as from HGV and related
Keywords: Diamond Resorts International, Las Vegas , Retail Associate @ Polo Towers, Other , Las Vegas, Nevada
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