Hotel Marketing Coordinator @ Center Crossing

• Maintains working calendar of all promotions and notifies manager of upcoming promotions that need to be created or updated.
• Maintains the following spreadsheets Ad Schedule, master wholesaler and TripAdvisor.
• Creates and manages source, codes, rate codes, and marketing key codes for Flash Sales and sends the details to the Legal department for approval.
• Creates and maintains flash sale promotional sheets that are a key communication tool for the reservation agents.
• Answers questions from guests via discussion boards at the completion of sale, updates Ad Schedule with number sold, total room nights, total revenue and average daily rates (ADR's).
• Creates and renews initial wholesale contracts creative initial as well as renewals.
• Keep updated information on resorts, photos, renovations and staff and completes data content requests.
• Process new accounts. Submits wholesale, flash sale, on line travel agents (OTA's), and other legal contracts.
• Load rates in company software systems, Clarity and EZYield.
• Files signed and completed documents within Shared drive, and software systems for new wholesalers.
• Responsible for the set up and all related tasks and documents for new wholesalers.
• Communicates with the Creative Services department for sales collateral. Completes and submits Project Request Forms (PRF's), monthly email blasts, featured resorts, banner ads, TripAdvisor ads.
• Submission of all promotions and sales to OTAs.
• Maintains tiered promotions spreadsheets with current and accurate information.
• Participates on weekly property review calls to advise of recent changes, and offer ideas and suggestions on potential changes.
• Ensures rate parity is maintained across all distribution channels.
• Completes all required company trainings and compliance courses as assigned.
• Adheres to company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

• High School Diploma or equivalent.

• A minimum (1) year of experience in the e-commerce and/or marketing and/or hotel field required.
• No supervisory experience required.

• This position does not include any supervisory responsibilities.

LICENSE & CERTIFICATIONS

• This position does not require licenses or certifications.

• Computer proficiency in Microsoft Word, Excel and Outlook.
• Understand how to develop and implement business strategies.
• Ability to interpret and create policies, procedures and manuals.
• Excellent customer service skills.
• Proficient in time management; the ability to organize and manage multiple priorities.
• Ability to take initiative and effectively adapt to changes.
• Recognizes an emergency situation and takes appropriate action.
• Able to establish and maintain a cooperative working relation.
• Ability to interpret and create spreadsheets.
• Able to use sound judgment; work independently, with minimal supervision.
• Strong analytical and problem solving skills.
• Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
• Competent in public speaking.
• Performs well with frequent interruptions and/or distractions.
• Basic math skills.