Company: Diamond Resorts International
Location: Las Vegas
Posted on: October 9, 2021
The Greeter creates a warm
welcome for arriving guests, interacting with guests in the lobby,
promoting hotel facilities and Food & Beverage outlets and
directing them to the Concierge. The Greeter must be able to
promote excellence, convey elegance and inspire luxury with the
guest and fellow team members.
Creates an overall warm and
inviting luxury atmosphere for all of our guests.
Greets guests as they arrive to
check-in at the resort and direct them to the
Anticipates guests' needs, and
responds quickly & professionally to all guest
Provides information on resort
amenities and facilities.
Oversees the processing of all
Privilege Card members and airline miles for all of our
Communicates and partners with
Sales and Catering managers on an individual basis to ensure
preparation for group arrivals and departures.
Maintains a professional
appearance and a cordial attitude towards all guests and team
Maintains a clean, pleasant and
safe working environment.
Provides superior customer
service in accordance with the Company DRIven to Excellence
Consistently practices the
Meaning of Yes® and maintains the highest standards of
professionalism when interacting with fellow team members,
management, owners, members and prospects.
Operates general office
machinery (i.e., computer, copy machine, fax machine,
Completes all required company
trainings and compliance courses as assigned.
Adheres to company standards and
maintains compliance with all policies and procedures.
Performs other related duties as
This position requires the
capability to understand and follow both oral and written
directions as well as knowledge and usage of correct business
English and office practices. Must be able to communicate
effectively with others, analyze and resolve problems, maintain
effective working relationships, and interact successfully with
internal and external customers.
Specific skills and abilities
include, but are not limited to the following:
Knowledge of proper cash
Experience using hotel
Ability to work independently or
with others as needed.
Ability to handle the stress of
high customer demand in a hospitality environment.
Basic office administration
skills (i.e., typing, filing, answering telephone
Basic math skills.
Excellent interpersonal and
Computer proficiency in
Microsoft Word, Excel and Outlook.
Excellent customer service
Proficient in time management;
the ability to organize and manage multiple
Ability to take initiative and
effectively adapt to changes.
emergency situation and takes appropriate action.
Able to establish and maintain a
cooperative working relation.
Able to use sound judgment; work
independently, with minimal supervision.
Strong analytical and problem
Basic math skills.
Please note that Hilton Grand Vacations (HGV)
acquired Diamond Resorts International (DRI) as ofAugust 02,
2021.If you apply to work at a Diamond Resorts company you will be
an applicant of a subsidiary of HGV. A transition to HGV will occur
as we integrate technology, systems and branding but it will take
time until our separate operating systems, employment policies and
benefits are fully integrated.As a result, for a period of time,
employees will receive correspondence and messaging from Diamond
Resorts as well as from HGV and related
Keywords: Diamond Resorts International, Las Vegas , Greeter, Other , Las Vegas, Nevada
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