LasVegasRecruiter Since 2001
the smart solution for Las Vegas jobs

Greeter

Company: Diamond Resorts International
Location: Las Vegas
Posted on: October 9, 2021

Job Description:

JOB SUMMARY
The Greeter creates a warm welcome for arriving guests, interacting with guests in the lobby, promoting hotel facilities and Food & Beverage outlets and directing them to the Concierge. The Greeter must be able to promote excellence, convey elegance and inspire luxury with the guest and fellow team members.
ESSENTIAL JOB FUNCTIONS
  • Creates an overall warm and inviting luxury atmosphere for all of our guests.
  • Greets guests as they arrive to check-in at the resort and direct them to the Concierge.
  • Anticipates guests' needs, and responds quickly & professionally to all guest requests.
  • Provides information on resort amenities and facilities.
  • Oversees the processing of all Privilege Card members and airline miles for all of our guests.
  • Communicates and partners with Sales and Catering managers on an individual basis to ensure preparation for group arrivals and departures.
  • Maintains a professional appearance and a cordial attitude towards all guests and team members.
  • Maintains a clean, pleasant and safe working environment.
  • Provides superior customer service in accordance with the Company DRIven to Excellence standards.
  • Consistently practices the Meaning of Yes® and maintains the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
  • Operates general office machinery (i.e., computer, copy machine, fax machine, etc.).
  • Completes all required company trainings and compliance courses as assigned.
  • Adheres to company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned.
EDUCATION
  • High School Diploma or equivalent.
EXPERIENCE
  • A minimum (1) year of experience in the Hotel/Hospitality field required.
  • No supervisory experience required.
SUPERVISORY RESPONSIBILITIES
  • This position does not include any supervisory responsibilities.

LICENSE & CERTIFICATIONS

  • This position does not require licenses or certifications.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
  • Knowledge of proper cash handling procedures.
  • Experience using hotel reservations software
  • Outgoing, friendly personality.
  • Ability to work independently or with others as needed.
  • Ability to handle the stress of high customer demand in a hospitality environment.
  • Basic office administration skills (i.e., typing, filing, answering telephone calls).
  • Basic math skills.
  • Excellent interpersonal and communication skills.
  • Detail oriented.
  • Computer proficiency in Microsoft Word, Excel and Outlook.
  • Excellent customer service skills.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to changes.
  • Recognizes an emergency situation and takes appropriate action.
  • Able to establish and maintain a cooperative working relation.
  • Able to use sound judgment; work independently, with minimal supervision.
  • Strong analytical and problem solving skills.
  • Basic math skills.

ADDITIONAL INFORMATION

Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as ofAugust 02, 2021.If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding but it will take time until our separate operating systems, employment policies and benefits are fully integrated.As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities.

US-Nevada-Las Vegas

Keywords: Diamond Resorts International, Las Vegas , Greeter, Other , Las Vegas, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Las Vegas RSS job feeds