Corporate IT Onboarding and Training Specialist

Company: The Well Care Group
Location: Las Vegas
Posted on: November 22, 2021

Job Description:

OverviewIt is the primary responsibility of the Corporate IT Training Specialist to ensure the team members are trained and understand Well Care Group platforms. The Corporate IT Training Specialist is a key role within the onboarding experience, launching new IT products and enhancing the corporate training experience; ensuring that the process is seamless for the all staff and to ensure completionof all transactional and administrative tasks for every type of position.Responsibilities/DutiesDevelop Orientation schedules per job title. Identify processes, technology and those who the employee needs to shadow to learn their role.Collaborate with Department Leads to create skill checklist.Identify multiple ways to train new employees meeting their learning needs.Collaborate with department lead and where the employee will work and provide a welcoming workspace.Collaborate with department lead and other members of the support staff to ensure new employee hardware, software and other systems are ready on their first day.Introduce employee to each technology platform used in their job role.Conduct department training with IT is implementing a new technology platform.Perform group orientation classes to introduce the employee(s) to the Well Care program.Create orientation binders specific to job role.Organize 30-day, 90-day and 12 month employee assessments.Address any technical set up with EHR for providersStrong interpersonal skills with the ability to communicate effectively with employees of different backgrounds and levels of experience.Update, create and maintain department onboarding schedules, checklists and platforms needed for job functionsLearn main technology platforms for basic training; EHR, billing, communication applications and other platforms launched within the organizationCreate company wide video training and presentations for the WellCare Employee portalPerform all duties as deemed necessary for the success of the orientation and IT training experience.Required Skills/AbilitiesCommunicate effectively in English both verbally and writtenMust be able to maintain strict confidentiality.Possess organizational skills to function effectively while meeting establishedStrong attention to detail and follow upAbility to learn new technology platformsMust possess the ability to read and evaluate written material, maintain the physical and mental stamina to multi-taskExcellent presentation skills; maintain a professional, neat, and well-groomed appearance and demeanor at all timesKnowledge of computer programs including Microsoft Word, Excel, Outlook, and healthcare related platforms

Keywords: The Well Care Group, Las Vegas , Corporate IT Onboarding and Training Specialist, Other , Las Vegas, Nevada