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Funds Servicing Coordinator @ Center Crossing

Company: Diamond Resorts
Location: Las Vegas
Posted on: November 22, 2021

Job Description:

JOB SUMMARY Under general direction, the Funds Servicing Coordinator is responsible for identifying and servicing all payments and invoices that are routed to the Portfolio Management department. They are required to support and interact professionally with various internal departments and external partners. ESSENTIAL JOB FUNCTIONS

  • Prepares payments for all external vendor invoices.
  • Processes transfer requests from loans to maintenance fees.
  • Processes and mails loan refunds to owners.
  • Identifies all incoming payments and/or correspondence and routes to respective areas.
  • Posts maintenance fee payments using proprietary application.
  • Archives payment images.
  • Develops and implements new procedures and updates existing procedures for Funds Servicing Coordinator functions.
  • Directs payments to proper accounts utilizing financial institution websites.
  • Posts conditional credits for maintenance fees.
  • Tracks incoming mail that is sent with special mail handling i.e. FedEx, UPS.
  • Researches missing payments.
  • Handles special projects that are assigned by manager, supervisor or lead.
  • Maintains a flexible work schedule including overtime, nights, weekends and holidays.
  • Completes all required company trainings and compliance courses as assigned.
  • Adheres to company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned. EDUCATION
    • Associate degree or equivalent experience in related field. EXPERIENCE
      • A minimum two (2) years of experience in the financial services field required.
      • No supervisory experience required. SUPERVISORY RESPONSIBILITIES
        • This position does not include any supervisory responsibilities. LICENSE & CERTIFICATIONS
          • This position does not require licenses or certifications. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Specific skills and abilities include, but are not limited to the following:
            • Computer proficiency in Microsoft Word, Excel and Outlook.
            • Must be able to perform basic calculations using a calculator.
            • Detailed oriented with a strong customer-based focus.
            • Able to learn new concepts and procedures quickly.
            • Performs calmly and maintains a level-head.
            • Ability to interpret and create policies, procedures and manuals.
            • Excellent customer service skills.
            • Proficient in time management; the ability to organize and manage multiple priorities.
            • Ability to take initiative and effectively adapt to changes.
            • Recognizes an emergency situation and takes appropriate action.
            • Able to establish and maintain a cooperative working relation.
            • Ability to interpret and create spreadsheets.
            • Able to use sound judgment; work independently, with minimal supervision.
            • Strong analytical and problem solving skills.
            • Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
            • Competent in public speaking.
            • Performs well with frequent interruptions and/or distractions. ADDITIONAL INFORMATION Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as of August 02, 2021. If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding but it will take time until our separate operating systems, employment policies and benefits are fully integrated. As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities.

Keywords: Diamond Resorts, Las Vegas , Funds Servicing Coordinator @ Center Crossing, Other , Las Vegas, Nevada

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