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Coordinator II - US or Canada Remote

Company: NSF International
Location: Las Vegas
Posted on: January 15, 2022

Job Description:

At NSF International, our mission is to protect and improve human health. We're a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We're passionate about the work we do, because together, we have a broad impact on our world.

Our nearly 3,000 employees provide services in over 170 countries through our many global offices, at our client sites, from home offices and in state-of-the-art laboratories. We're growing fast, and that's where you come in. Come join our team.

NSF requires all employees to be fully vaccinated against COVID-19 as a condition of employment, with exceptions only as required by law.

As the Coordinator II - US or Canada Remote, you will be responsible for inputting data that may include customer info, customer job, work orders, audit info, scheduling, and other client-related information.

Principal Accountabilities Include, But Are Not Limited To

  • Heavy logistical and scheduling work without error and accuracy
  • Manages advanced customer data and interactions across service areas
  • Responds to routine customer questions and ensures customers are responding within designated timelines such as scheduling audits
  • Assists leaders in gathering data related to supplier forms, market data, and special projects, as needed. Creates operational
  • Select auditors and schedule audit based on auditor qualifications and client requirements
  • Ensure efficient and effective utilization of auditors and trips
  • Act as primary customer contact for questions regarding, but not limited to, audit dates, standards, processes, and evaluations
  • Act as primary contact for auditors regarding audit schedules and customer-specific requirements
  • Handle all internal/external customer concerns regarding the business unit's audits and services
  • Communicate any customer special needs, requests, requirements, or deadlines to auditors to assure customer needs are understood and will be met by each auditor
  • Coordinate shadow and witness field training audit activities for auditors as well as annual calibration audits
  • Perform other duties as requested
    Education And Experience
    • High School Diploma/GED
    • Minimum 2 years of administrative or customer service experience
    • Prior experience handling scheduling and logistics work
    • Ability to link activities logistically and to prioritize work-load
    • Effective oral communication
    • Exceptional attention to detail
    • Excellent organization and multi-tasking skills
    • Experience with Microsoft Office Suite, i.e. Word, Excel, Outlook, etc
    • Ability to work independently, follow through on all assignments and meet deadlines
      Preferred Qualifications
      • Bachelor's degree
      • A minimum of two (2) years experience in project management
      • Work experience within the food or food safety industries
        Remote

        Yes

        Job

        Client Services

        Primary Location

        United States

        Schedule

        Full-time

Keywords: NSF International, Las Vegas , Coordinator II - US or Canada Remote, Other , Las Vegas, Nevada

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