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Welcome Center Supervisor

Company: Bluegreen Vacations
Location: Las Vegas
Posted on: January 15, 2022

Job Description:

Bluegreen Vacations is currently seeking a dynamic professional to join our team!
In the Welcome Center Supervisor role, is responsible for providing excellent customer service to owners and guests of the resort ensuring 100% satisfaction.
Responsibilities:

  • Lead a team to greet each guest with a superior level of customer service.
  • Have extensive knowledge of the site location, answering any questions guests may have.
  • Ensure all appropriate vacation tour eligibility requirements are met.
  • Supply guests with local information, maps to the hotel and the surrounding area.
  • Sell tickets for area attractions.
  • Create schedule for department.
  • Supply Sales and Marketing reports as requested.
  • Work with Service Center/Call Center staff to ensure guest satisfaction.
  • Reconcile the daily inventory.
  • Perform other duties as assigned and assist Director of Marketing. Skills / Requirements:
    • High School Diploma or equivalent required.
    • Must have a flexible schedule and weekends required.
    • Knowledge of MS Office Outlook, Word, Excel and Power Point; Internet Explorer; standard office equipment.
    • Professional and friendly demeanor.
    • Good verbal and written communication skills.
    • Quality service fundamentals and strong organizational skills with the ability to multi-task. At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. In order to comply with state and local COVID-19 mandates, and in alignment with the most recent CDC guidelines, we have implemented various safety protocols within our operations, such as wearing masks and conducting temperature checks and health screenings for our associates. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!
      Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW Apply Now
      By submitting your interest in this job, you agree to receive text notifications with additional steps to complete your job application. You will receive up to 6 messages from the number "63879". Message & data rates may apply. Please refer to our privacy policy for more information.

Keywords: Bluegreen Vacations, Las Vegas , Welcome Center Supervisor, Other , Las Vegas, Nevada

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