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Virtual Customer Support Assistant

Company: Recruiting
Location: Las Vegas
Posted on: January 15, 2022

Job Description:

We are seeking two Customer Support Assistant's to join our team! You will be responsible for helping customers by providing product and service information.

Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.

In this position you will work as a member of a team of professionals responsible for providing benefits and financial products to help clients protect their homes, cars, lives and retirement incomes. Our team members perform a fundamental role in servicing clients, supporting agents and building strong relationships with the community.

Provide information about the products and services

Troubleshoot and resolve event issues and concerns

Provide customer support and handling customer inquiries

Document and update customer records based on interactions

Generating quotes, processing payments & reporting claims

Provide customer support and handling customer inquiries

Develop and maintain a knowledge base of the evolving product and services offerings

Conducting policy reviews and providing details on updates

Providing excellent client service

Relationship building with new and existing clients

Job Requirements:
Excellent Communication/interpersonal skills
Confident, self-starter who works well independently
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Good organizational skills
Must have ability to multitask

Apply if you have the following experience: entry level sales, customer service, manager, marketing, sales, hospitality, management,business development, business,advertising, human resources, outside sales, customer service, full-time, salesman, communications, training, c ommunications, sales and marketing, sales marketing, market research, sales and marketing, sales management, management, sales manager, business development

Keywords: Recruiting, Las Vegas , Virtual Customer Support Assistant, Other , Las Vegas, Nevada

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