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Patient Scheduling Representative

Company: T2 Flex
Location: Las Vegas
Posted on: January 15, 2022

Job Description:

Are you interested in stepping into the healthcare industry? Do you have a passion for helping others and providing the highest level of customer service? Want to join a great company and work from home?

If so, we want you on our team at T2 Flex Force! We are looking for full-time Patient Scheduling Representative. The Patient Scheduling Representative provide call center-based scheduling, registration and patient access services to hospitals, healthcare networks and physician practice groups. Our goal is to increase patient access and revenue, decrease abandonment rates, and improve patient and customer satisfaction.

Prerequisites for employment will be a clear Background Check and Medicare Fraud Check.

Collecting all required patient information, including scheduling, pre-registration, and insurance verification
Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures
Obtaining and accurately entering necessary demographic, clinical, and billing information
Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
Collecting copays and payment information when necessary
Processing required information according to client policies and procedures
Providing professional, compassionate and concierge-like service to patients
Available to work Monday: 8:00am-6:30pm ; Tuesday-Friday 8:45am-4:45pm EST

Minimum 1 year patient scheduling experience
High school diploma or GED
Ability to maintain the highest level of confidentiality
Excellent attention to detail and a commitment to accuracy
Exceptional interpersonal, written and oral communication skills
Knowledge of medical terminology is a plus
Must be flexible and adaptive to a fast pace call center environment
Strong computing and software skills (PC, MS Word, Excel, Outlook)
Strong work ethic, reliability, and dependability
Team player, self-motivated, compassionate and patient care centered
EPIC EMR experience
Must have computer and additional monitor (2 screens)

Career development advancement
Competitive benefit package including medical/dental/vision insurance
Extensive training and learning opportunities
Knowing that you make a difference everyday
Paid time off and holidays
Positive work culture and great team of people

More about this position:

This is a full-time employment W2 position with eligibility for benefits

This is a remote / Work From Home position

Employees must have internet to support the IT systems

Keywords: T2 Flex, Las Vegas , Patient Scheduling Representative, Other , Las Vegas, Nevada

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