PT Bellperson
Company: Hilton
Location: Las Vegas
Posted on: May 15, 2022
Job Description:
A Bellperson is responsible for transferring and storing luggage
and responding to guest requests in the hotel's continuing effort
to deliver outstanding guest service and financial
profitability.What will I be doing?As a Bellperson, you would be
responsible for transferring and storing luggage and responding to
guest requests in the hotel's continuing effort to deliver
outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following
tasks to the highest standards:
- Greet and escort arriving and departing guests to and from
their accommodations
- Retrieve and transport guest luggage
- Inspect guest rooms and acquaint guests with these rooms and
their features
- Respond to guest inquiries and requests in a timely, friendly
and efficient manner
- Organize and store luggage, as needed, according to
guidelines
- Ensure that management/leadership team is kept fully aware of
any relevant feedback from guests and/or other departments
- Ensure messages and faxes are regularly delivered throughout
the day
- Assist with room moves, special luggage deliveries and/or
pulls, and attend the main lobby and front door, as needed
- Drives property-designated vehicles to and from guest
destinations such as guest room or local airport, as needed
- Assist in the maintenance, appearance and functionality of
equipment What are we looking for?Since being founded in 1919,
Hilton has been a leader in the hospitality industry. Today, Hilton
remains a beacon of innovation, quality, and success. This
continued leadership is the result of our Team Members staying true
to our Vision, Mission, and Values. Specifically, we look for
demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional
guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our
communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline In
addition, we look for the demonstration of the following key
attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability What will it be like to work for Hilton?Hilton is
the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay
suites and mid-priced hotels. For nearly a century, Hilton has
offered business and leisure travelers the finest in
accommodations, service, amenities and value. Hilton is dedicated
to continuing its tradition of providing exceptional guest
experiences across its . Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create
remarkable hospitality experiences around the world every day. And,
our amazing Team Members are at the heart of it all!
Keywords: Hilton, Las Vegas , PT Bellperson, Other , Las Vegas, Nevada
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