Company: Canon Solutions America, Inc.
Location: Las Vegas
Posted on: May 16, 2022
Canon Solutions America, Inc.
Requisition ID: 27185
Category: Customer Service/Support
Position Type: Part-Time
Advanced proficiency in site operations and procedures with ability
to assign tasks to colleagues and manage responsibilities within
- Promptly informs supervisor of potential problems or customer
- Promptly reviews and responds to management and client requests
via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Responsibilities may include Shipping/Receiving, Inventory
- Site responsibility and location of coverage may change based
on client and/or division need
Mail/Courier Services: Responsible for prompt and accurate
receiving, sorting, delivery, pick up, and processing of all
courier items, interoffice mail, newspapers, magazines and all
classed of United States Postal Services mail. Tracks courier and
accountable items (FedEx, UPS, Certified Mail, etc). Researches and
routes unidentified and generic mail. Receives, logs, delivers and
tracks messenger items. Responds to customer requests. Performs
routine upkeep of equipment. Records and tracks customer inquiries
and fulfillment of requests.
Shipping/Receiving: Responsible for shipping and receiving incoming
and outgoing packages, materials, parts, or products and verifying
and maintaining records of all shipments. Receives shipments and
counts pieces, retains shipment paperwork, follows delivery
schedule for incoming shipments, and secures customer signatures.
Responsible for operating shipping/receiving equipment, responding
to customer requests, data entry, and maintaining inventory.
Inventory Services: Processes and monitors all inventory movement
within assigned responsibilities, locations and organizations.
Analyzes ongoing activity of inventory. Assists in identifying slow
moving and obsolete inventory or when inventory levels are low.
Monitors and communicates status of inventory. Initiates, conducts
and reports on Physical Inventories.
Warehouse: Responsible for the accuracy and control of the shipping
and dock operations. Experience in operation of a palette jack,
regularly lifting heavy objects (50+ lbs) is required. Retrieves
merchandise from stock or freight carrier, frequently with a
palette jack. Verifies incoming shipments corresponding to packing
lists. Completes required receiving documentation in order to
maintain accurate department records. Packs, weighs, and labels
parcels in a manner which minimizes the occurrence of transport
damage. Responds to inquiries from internal personnel and customers
and provides shipping status information.
Please note: this is a customer-facing role, and requires
compliance with customer policies and protocols, which may include
COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus 1 to 2
years of related experience.
- Prior experience in a customer service environment.
- Good computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or
other clearances required by customers to enter the customers'
- May require driving between multiple client locations, may also
require a personal vehicle (valid driver's license and acceptable
driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending,
walking, reaching, and pulling while performing duties.
About our Company - Canon Solutions America, Inc. empowers
companies of all sizes to succeed by supplying market leading
enterprise, production, and large format printing solutions,
supported by exceptional professional service offerings. With
unwavering dedication to promote professional innovation, Canon
Solutions America, Inc. helps drive sustainability, nurture
efficiency, and regulate costs through the unification of
comprehensive digital and traditional printing and document
management solutions. As a wholly owned subsidiary of Canon U.S.A.,
Canon Solutions America, Inc. is headquartered in Melville, NY and
has sales and service locations across the U.S. Our parent company,
Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in
global revenue in 2020, ranks third overall in U.S. patents granted
in 2020 and was named one of Fortune Magazine's World's Most
Admired Companies in 2020.
Canon Solutions America offers a competitive compensation package
including medical, dental, vision, 401(k) Savings Plan,
discretionary profit sharing, discretionary success sharing,
educational assistance, recognition programs, vacation, and much
more. A more comprehensive list of what we have to offer is
We comply with all applicable federal, state and local laws,
regulations, orders and mandates, including those we may be
required to follow as a federal government
We are an EEO/AA employer. Minority/Female/Individuals with
If you are not reviewing this job posting on our Careers' site
csa.canon.com/careers, we cannot guarantee the validity of this
posting. For a list of our current postings, please visit us at
Full Time On Site (Hub) - This position requires full-time presence
at your assigned office(s)/worksite(s)/territory.
Keywords: Canon Solutions America, Inc., Las Vegas , Representative,ClientSvc II-PT, Other , Las Vegas, Nevada
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