Lead Foreclosure Specialist

Company: Hilton Grand Vacations
Location: Las Vegas
Posted on: May 16, 2022

Job Description:

Job DescriptionHGV NOW OFFERS DAY ONE TEAM MEMBER BENEFITS!!What will I be doing?As a Lead Foreclosure Specialist, -you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:The Lead Foreclosure Specialist will be responsible for quality assurance of Asset Recovery process(es) for delinquent Maintenance Fees (HOA), Delinquent Mortgage / Loans and Voluntary Surrender of Vacation Ownership Interests (Timeshares). This position is expected to assist in coordinating and processing demand letters, warranty deeds, bankruptcy monitoring, legal fees or invoices, and assisting the legal agents with Mortgage and HOA foreclosures. - Lead Foreclosure Specialist will assist with recovery efforts and process cancellations. The Lead Foreclosure Specialist will be expected to assist with inbound calls, general customer service calls and escalated calls.

• Audit Asset Recovery Processes (such as loan foreclosure, HOA Foreclosure, deed in lieu of foreclosure, deedbacks) to ensure that deadlines are met.
• Prepare deed or alternative ownership transfer documents for execution.
• Process cancellations
• Provide cross training for new team members.
• Back up for review and submit foreclosures as scheduled or as needed.
• Handle escalated calls.
• Coordinate and track foreclosures for all properties, update statistics on foreclosures and provide timely follow-up on all foreclosure accounts, coordinate any necessary legal activity resulting from voluntary surrenders.
• Assist in facilitating HOA liens and foreclosures, including the legal coordination and follow up;
• Maintain systematic and organized filing for all accounts with legal action pending;
• Assist in the development and documentation of departmental policies and procedures;
• Carry out any reasonable request or special project from management.
• Assist in the training of all Portfolio Services Team Members.
• Complete monthly audit to identify and isolate key problem areas.
• Assist in tracking demand letters, warranty deeds, bankruptcies, probate, HOA and foreclosures for all properties. -
• Provide timely follow up on all pending defaults and foreclosure accounts.QualificationsWhat are we looking for?Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
  • 1-3 years of related experience
  • Organizational skills
  • Communication skills
  • Proficient in Microsoft Word and Excel
  • High School diploma or GEDIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
    • 3-5 years related experience
    • Proficient in Microsoft Access
    • Timeshare, Legal or Real Estate experienceWe offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Keywords: Hilton Grand Vacations, Las Vegas , Lead Foreclosure Specialist, Other , Las Vegas, Nevada