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Lead Mutuel Clerk Race and Sportsbook (FT) - Luxor

Company: MGM Resorts
Location: Las Vegas
Posted on: June 24, 2022

Job Description:

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain The Human Race.

POSITION SUMMARY:

The primary responsibility of the Lead Mutuel Clerk is to assist guests with placing wagers on horse racing and sporting events from around the globe. All duties are to be performed in accordance with departmental property policies, practices and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

* Assist the supervisor with daily operations of the race and sports book during assigned shift to ensure company compliance with policies and procedures
* Monitor all tickets written, cashed, voided and monies wagered during his/her shift
* Assist the supervisor with verifying cash drawers, completing reports, rating casino customer activity, monitoring race and sports book for suspicious activity
* Maintain and reconcile a cash bank; responsible for accepting payment and making correct change when necessary.
* Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.
* Handle writing/cashiering in accordance with department policy and procedures
* Verify LED boards are correct and verify accuracy of guest informational sheets; provide guest informational sheets
* Ensure the protection of customer's rewards and adherence to credit lines
* Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

* Ability to adhere to and execute established department policies and procedures
* Able to effectively communicate in English, in both written and verbal forms
* Ability to work under pressure
* Ability to multi-task and work well in a fast paced, team-oriented environment
* Basic knowledge of reservation and computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
* Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
* Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

* High school diploma or equivalent GED
* One (1) year experience in the Race and Sportsbook or related casino area
* Work varied shifts, to include weekends and holidays

PREFERRED:

* Two (2) years experience in Race & Sports or related guest service position with high-volume, cash-handling
* Experience in race and sportsbook
* Experience in a similar resort environment
* Bilingual, with English as primary or secondary language

Location:

Las Vegas, Nevada

Keywords: MGM Resorts, Las Vegas , Lead Mutuel Clerk Race and Sportsbook (FT) - Luxor, Other , Las Vegas, Nevada

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