Lead Mutuel Clerk Race and Sportsbook (FT) - Luxor
Company: MGM Resorts
Location: Las Vegas
Posted on: June 24, 2022
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Job Description:
Become one of the stars behind the show and become part of the
world's most powerful entertainment brands. Our Company has one
exciting mission: To Entertain The Human Race.
POSITION SUMMARY:
The primary responsibility of the Lead Mutuel Clerk is to assist
guests with placing wagers on horse racing and sporting events from
around the globe. All duties are to be performed in accordance with
departmental property policies, practices and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Assist the supervisor with daily operations of the race and
sports book during assigned shift to ensure company compliance with
policies and procedures
* Monitor all tickets written, cashed, voided and monies wagered
during his/her shift
* Assist the supervisor with verifying cash drawers, completing
reports, rating casino customer activity, monitoring race and
sports book for suspicious activity
* Maintain and reconcile a cash bank; responsible for accepting
payment and making correct change when necessary.
* Make payments on winning tickets in an accurate and timely
manner; verify tickets and payoffs.
* Handle writing/cashiering in accordance with department policy
and procedures
* Verify LED boards are correct and verify accuracy of guest
informational sheets; provide guest informational sheets
* Ensure the protection of customer's rewards and adherence to
credit lines
* Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:
* Ability to adhere to and execute established department policies
and procedures
* Able to effectively communicate in English, in both written and
verbal forms
* Ability to work under pressure
* Ability to multi-task and work well in a fast paced,
team-oriented environment
* Basic knowledge of reservation and computer software to include
Outlook, MS Word, Excel, and PowerPoint as well as office
equipment, i.e. telephone, copier, fax machine
* Excellent organizational skills to function effectively under
time constraints and within established deadlines, with particular
attention to detail
* Excellent customer service skills and interpersonal skills to
effectively communicate with all business contacts
MINIMUM REQUIREMENTS:
* High school diploma or equivalent GED
* One (1) year experience in the Race and Sportsbook or related
casino area
* Work varied shifts, to include weekends and holidays
PREFERRED:
* Two (2) years experience in Race & Sports or related guest
service position with high-volume, cash-handling
* Experience in race and sportsbook
* Experience in a similar resort environment
* Bilingual, with English as primary or secondary language
Location:
Las Vegas, Nevada
Keywords: MGM Resorts, Las Vegas , Lead Mutuel Clerk Race and Sportsbook (FT) - Luxor, Other , Las Vegas, Nevada
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