Financial Customer Service Representative
Company: Sitel Group
Location: Boulder City
Posted on: September 23, 2022
Live life in full bloom with a new career at Sitel
We are looking for a few Financial Support Representatives to join
our team of incredible people this summer. Sitel Group partners
with the world's best-loved brands, from Fortune 500 companies to
local startups, to build strong relationships with their customers.
We want people who have an interest in finance, strong work ethic
and enjoy helping others.
Our people are our greatest asset. Once you join our team, we
invest in you, with internal programs, training and initiatives to
develop your skills and help you reach your goals.
- You have excellent communication skills
- You can problem solve with a can-do attitude
- You are eager to advance your career with a reliable
- You enjoy working with a team as well as independently
- You are 18+ years of age
- You have a high school diploma (higher education
- You pass a criminal background check
- You pass a drug screening
About the Job
- Handle inbound service calls
- Assist customers with any possible fraudulent activity on their
credit and/or debit card accounts
- Ensure proper security procedures are followed on all
- Prioritize customer retention and offer additional cross-sales
products to customers when applicable
- Drive customer satisfaction through voice, chat, and/or email
- Navigate through multiple systems
- Ongoing training and skill development
About the Benefits
- Paid professional training
- Employee discounts
- 401K retirement plan with company match
- Growth opportunities through various development programs
- SitelFit wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Learn, Lead & Grow at Sitel Group
We believe experiences are everything, and that happy associates
are successful ones. That's why we give our people the tools and
the freedom to learn, grow, have fun and be themselves.
- GROW AS YOU GO. We invest in you, with internal programs,
training, and initiatives to develop your skills and help you reach
your goals. We promote from within. We provide you with the tools,
skills, and resources to develop, both professionally and
personally. You choose where you want to go; we help you get
- BE BOLD, BE YOU. #SitelLife represents our commitment to our
people -to YOU. It's about coming exactly as you are. We empower
everyone to live their truth, be themselves and use their voice
-and we give them a platform to do so.
- WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a
better place and empower others to do the same. We are
mission-driven -and we leverage the power of our people to make a
positive impact in the communities in which we live and work.
- GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes
and reward our people for the hard work they do every day. We offer
benefits to keep you healthy and happy, such as paid time off and
referral bonuses. Plus, fun perks like employee discounts.
- MAXIMIZE YOUR EXPERIENCE. We value open, honest, and
constructive conversation. We encourage you to speak up -and we
listen when you do. Through MAX, our global community, we leverage
our people's innovative ideas, experiences, and feedback to shape
and drive the future of Sitel Group.
Financial Customer Service Representative Associated topics: call
center associate, call center representative, coordinator, customer
care associate, customer service associate, service agent, service
representative, technical assistant, technical support, tsr
Keywords: Sitel Group, Las Vegas , Financial Customer Service Representative, Other , Boulder City, Nevada
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