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Client Engagement Executive, Performance Partnership (remote)

Company: Danaher
Location: Las Vegas
Posted on: November 26, 2022

Job Description:

Wondering what's within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

The Client Engagement Executive, Performance Partnership, will drive overall client satisfaction based on consistent delivery of a total Beckman Coulter Performance Partnership solution. The Performance Partnership team is focused on building and delivering a portfolio of value driven offerings including performance guarantee contracts powered by Danaher Business Systems (DBS); transforming clinical laboratories into high-performing organizations with a focus on superior patient care.

In this role, you will have the opportunity to:

* Work closely with Performance Partnership Delivery Team consultants to ensure transparency of project inputs, outputs, issues, concerns and roadblocks.

* Keep all stakeholders informed regarding developments that have the probability of impacting the customer relationships and/or results back to Beckman Coulter sales management and Performance Partnership team leadership as required.

* Work with critical stakeholders to outline risk mitigation plans to close gaps in performance as related to required results.

* Responsible for facilitating quarterly governance sessions with all stakeholders and their representatives to ensure results of projects are delivered and completed on-time and in-full.

* Manage the close-out process regarding final assessment of commitment results. Gain sign-off on contractual obligations.

* Analyze customer successes and gaps regarding contractual obligations and required change management obligations.

* Ensure project implementation as defined by workstream improvement opportunities are correlated and reported as required, using Performance Partnership Dashboards and standard of work.

The essential requirements of the job include:

* Bachelor's degree from an accredited institution and 14+ years exp. OR Master's degree in field with 12+ years exp. OR Doctoral degree in field with 9+ years exp.

* 10+ years of experience in client-facing role such as consulting, project management, or process improvement (e.g., Six Sigma, LEAN) while serving as an advocate for client needs.

* Experience working in the healthcare industry, including interaction with hospital administration (e.g., account management, relationship-building experience).

* Diagnostic Lab experience and/or understanding of laboratory operations.

* Strong analytical skills and business acumen (i.e., knowledge of healthcare service lines, profit and loss centers, balance sheets, capital/operational planning).

* Ability to accurately assess key business metrics and situations from a "general manager's" point of view; effective at structured problem solving and critical thinking.

* Ability to analyze client commercial capabilities, identify root cause and growth tool opportunities.

* Experience maintaining flexible approach when faced with business or client course corrections (e.g., client cost-out initiatives, industry economic conditions, healthcare reform legislation).

It would be a plus if you also possess previous experience in:

* Strong problem-solving skills and able to implement innovative solutions to customer problems.

* Naturally curious spirit, and insatiable appetite for learning

* PMP certification is a plus

* Lean Six Sigma Black Belt certification is a plus

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.



When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

If you've ever wondered what's within you, there's no better time to find out.

Keywords: Danaher, Las Vegas , Client Engagement Executive, Performance Partnership (remote), Other , Las Vegas, Nevada

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