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Deli Supervisor

Company: Panevino
Location: Las Vegas
Posted on: January 27, 2023

Job Description:

Scope of Job:
Responsible for the supervision of the Deli staff and the proper execution of all daily operations in the Deli. Graciously greets guests and welcomes them to Panevino. Responsible for preparing, displaying, and serving food and beverage items to the guests. Responsible for maintaining a clean and sanitary work area.

Essential Job Functions:
1. Responsible for ensuring proper execution of the Deli operations in order to provide excellent customer service. This includes opening, during shift, and closing duties.
2. Responsible for efficient scheduling of all Deli team members, including break times, early outs, and overtime based on daily business needs.
3. Responsible for the daily debriefing of the Deli staff prior to opening.
4. Delegates duties throughout the day to keep the Deli running smoothly.
5. Ensures that the Deli staff completes their duties as appropriate.
6. Responsible for the training of new Deli team members, incorporating suggestive and upselling methodology and providing them with written and verbal instruction.
7. Responsible for placing all orders according to business needs
8. Responsible for maintaining the proper inventory of food and durable goods.
9. Ensures that the Dry Storage area is kept neat & clean.
10. Must be able to understand and initiate basic supervisory functions in the TOAST Point of Sale system.
11. Ensures that all areas of the Deli are kept clean, organized, and sanitized to be in compliance with applicable local, state, and federal laws and Health Department codes.
12. Evaluates operational standards and execution of the Deli. Makes recommendations as appropriate to management.
13. Reviews, approves, and submits payroll for the Deli staff to the Assistant General Manager, including tip allocation.
14. Independently assesses potential problems or issues and notifies management as needed.
15. Assist in resolving customer complaints in a professional and timely manner, request assistance from management as necessary
16. Responsible for ensuring that staff is preparing and serving food items according to menu specifications.
17. Responsible for maintaining proper portion control per management specifications.
18. Observes and enforces the First In - First Out method for food rotation.
19. Responsible for presenting and displaying the finished food product according to management specifications.
20. Responsible for working in a manner that is safe for you and your co-workers.
21. Interviews applicants and makes recommendations as appropriate to the General Manager.
22. Enforces Company policies in a fair and consistent manner.
23. Addresses team members issues with the assistance of the Assistant General Manager and General Manager
24. Operates the cash register and handles all monetary transactions correctly when required.
25. Responsible for ensuring that all to-go orders received via fax, via telephone and/or via e-mail are made in an accurate and prompt fashion
26. Have an understanding and proper training to operate all work stations.
27. Responsible for cross training team members to all work stations.
28. Responsible for training all deli staff on the safe operations for all equipment, processes and procedures.
29. Responsible for monthly inventory counts and data entry.
30. Responsible for responding to customer's comment cards.
31. Responsible for collecting business cards given by guests on a weekly basis and giving to management for database entry.
32. Responsible for picking 1 guest-winner every month for the free meal prize and communicating to guest in a timely manner.

Responsible for the direct supervision of Deli Clerks, Cashiers & Bussers.

Keywords: Panevino, Las Vegas , Deli Supervisor, Other , Las Vegas, Nevada

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