Patient Advocate
Company: Livanta LLC
Location: Las Vegas
Posted on: January 27, 2023
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Job Description:
PATIENT ADVOCATE(OCCUPATION CODE AND TITLE ARE
PENDING)Summary/Objective: The Patient Advocate works directly with
beneficiaries and families who have filed an appeal of their
discharge or termination of services to decrease the likelihood of
readmission to acute inpatient care. This position description
applies to full-time and part-time Patient Advocates.Primary
Duties:Provides education, advocacy, resource access, and targeted
support to assist beneficiaries and their representatives.Provides
crisis intervention and emotional support to beneficiaries and
their representatives.Develops and maintains working relationships
with community agencies.Acts as a neutral liaison for beneficiaries
and their representatives.Informs beneficiaries and other
interested parties of their rights and responsibilities as patients
covered by the Medicare program.Collaborates with internal and
external Quality Improvement Organization (QIO) staff to develop
and implement healthcare improvement projects.Protects the
confidentiality of patient information through compliance with the
Health Insurance Portability and Accountability Act (HIPAA) and the
Health Information Technology for Economic and Clinical Health Act
(HITECH).Attends annual security awareness, rules of conduct, and
conflict of interest training.Performs other duties as
assigned.Essential Knowledge:Must be detail-oriented and
knowledgeable of medical procedures, such as diagnosis and
treatment methods. Must have a proven ability to navigate the
healthcare system.Essential Education: EitherA certificate of
completion for coursework in any allied health professional field
as determined on a case-by-case basis (e.g., therapy, physical
therapy, occupational therapy, respiratory therapy, or licensed
practice nurse) ORAn associates or bachelors degree in Nursing,
Social Work, Psychology, or other healthcare-related fields from an
accredited college or university.A minimum of two to four years of
experience in acute case management, in transition of care, or in
social services is preferred.Essential Skills: Ability to work
closely with all types of individuals.Ability to listen to
others.Ability to organize and coordinate multiple simultaneous
tasks in a team environment.Ability to follow complex written and
oral instructions.Ability to collect data, distinguish relevant
material, and exercise sound judgment.Problem-solving
skills.Ability to maintain objectivity.Strong computer keyboarding
skills.Ability to write in standard, plain English language.Ability
to work independently with minimal supervision.Ability to
communicate accurately, consistently, timely, clearly,
empathetically, respectfully, and effectively with beneficiaries,
representatives, and providers, both verbally and in writing.Apply
At:https://www.trustfolio.com/services/app/publicsite/careers/job.aspx?id=f181d4e2-6195-45f0-8392-c06ac4773b6e&org=bd5f47a4-5b87-4de4-b037-f2fb22fa9627#.Y0nn4dfMKUkOrganizational
"Fit" Considerations: Schedules may vary and may include weekends
and holiday shifts. Requires established, professional
relationships internally with people at all levels, with
physicians, and with others outside the company.SCA
Coverage:Company is a federal contractor under the McNamara-OHara
Service Contract Act (SCA).The McNamara-OHara Service Contract Act
(SCA) covers prime contracts of over $2,500 entered into by the
federal government and the District of Columbia. The principal
purpose of the contract is to furnish services in the U.S. through
the use of service employees. The definition of "service employee"
includes any employee engaged in performing services on a covered
contract other than a bona fide executive, administrative, or
professional employee who meets the exemption criteria outlined in
29 Code of Federal Regulations (CFR) *541. Under the SCA, covered
employers must pay the prevailing wages and benefits in the
locality-as determined by the U.S. Department of Labor (DOL) in a
wage determination.The position of Patient Advocate is considered a
"service position," and a request for adding this classification
was sent to the Department of Labor in November 2016 to be included
in the current Wage Determination. For more information on this
Occupation Code, please refer to the SCA Directory of Occupations
at
https://www.dol.gov/whd/regs/compliance/wage/SCADirV5/SCADirectVers5.pdf.Wage
Determinations and Employee Rights on Government Contracts are
posted in breakrooms or an alternative location where labor law
posters are displayed for employees to
review.PDN-9782be47-b91b-4e96-b52e-94f3278e0757
Keywords: Livanta LLC, Las Vegas , Patient Advocate, Other , Las Vegas, Nevada
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