Security Officer

Company: Meow Wolf
Location: Las Vegas
Posted on: March 19, 2023

Job Description:

Meow Wolf is a social impact art project that fuels a business, and a business that fuels a social impact art project. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.

Job Description:

Description

Responsible for patrolling and inspecting the venue in order to protect against fire, theft, vandalism, employee/guest injury, illegal activity and/or inappropriate guest/employee activity in accordance with company policies and procedures. Promotes good working relations through courteous, helpful, and professional contact with employees, visitors, guests, and vendors/contractors. Reports directly to the Security Manager.

Salary

$19.50 per hour

Requirements

I. Job Responsibilities:

• Complete all daily reports, incident reports, supplemental reports, and other written, electronic documents pertinent to the day-to-day activities of assigned tasks.
• Monitors, enforces, and reports violations of company rules, company policies, and applicable local/State/Federal laws.
• Monitors and controls guests entering and exiting the venue.
• Interacts with guests and employees in a professional manner and interacts with local law enforcement agencies as required.
• Responds to reports of guest or employee injury or illness and provides First Aid, CPR, and use AED as needed.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property.
• Directs evacuations during emergencies and assists guests as needed.
• Escorts security vendors and/or employees with money pick up and drop offs.
• Maintains cleanliness and appearance of the venue. Cleaning assignments may be made for designated areas of responsibility before, during, and after operational hours.
• Exhibits a high degree of motivation toward providing guest satisfaction by displaying a friendly approach to service guests. In addition, the Security Officer must be able to deal with many guests and/or employees each day in a positive and friendly manner.
• Must be flexible to work at different positions and must be knowledgeable of all work station requirements and functions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. II. Essential Skills and Abilities:
  • Observant
  • Situationally Aware
  • Attention to detail
  • Customer service drive with great communication and active listening skills
  • Ability to greet and interact with guests in a friendly and helpful manner
  • Must possess social perceptiveness to assess and understand other's reactions and behaviors
  • Ability to work flexible hours
  • Strong sense of responsibility, a professional presentation, and attitude
  • Ability to patrol property for 8-9 hours at a time
  • Ability to define problems and draw valid conclusions III. a. Required Qualifications:
    • Proficiency in English, verbal and writing
    • Strong verbal, written, and interpersonal communication
    • Customer service driven with outstanding communication and active listening skills
    • Excellent problem-solving and multitasking skills
    • Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports.
    • Solution-Oriented and not stopped by "paper walls"
    • Have full and open availability and can work any shift including weekends and holidays.
    • Demonstrated work experience in the entertainment/hospitality/military/law enforcement environment
    • High School or GED graduate
    • TAM certification
    • LVMPD Work Card/ Sheriff's Card or equivalent b. Desired Qualifications:
      • Bilingual
      • Exhibit a willingness to learn
      • Ability to adapt Meow Wolf knowledge to any situation
      • Fluid to change
      • Willing to work outside comfort zone to assist guests or fellow team members
      • Adult + Child + Infant CPR, AED, and First Aid certification Desired Characteristics and Qualities for all Team Members:
        • Embrace and exemplify Meow Wolf Culture
        • Be enthusiastic about work and creating a transcendental guest experience
        • Listen and communicate with compassion and positivity
        • Demonstrate flexibility and a receptiveness to change
        • Willing to work outside comfort zone to assist guests or fellow team members
        • Maintain professional courtesy and behavior at all times
        • Be a "People Person" - friendly, understanding, compassionate, positive
        • Willing to work outside comfort zone to assist guests or fellow team members
        • Maintain professional courtesy and behavior at all times IV. Work Environment and Physical Demands
          
          Work Environment
          
          This position works indoors and/or outdoors, exposed to excessive heat, hot and/or cold weather. Work while exposed to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/or enclosed spaces. This position involves constant public interaction.
          
          Physical Demands
          
          The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 70 pounds. The employee needs to be able to see in order to operate machinery and tools.
          
          The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
          
          COVID Compliance
          
          Meow Wolf's comprehensive COVID protocol program includes required wear of a face mask for all employees, social distancing, and mandatory testing for all employees. If you have questions about our COVID protocols, please speak with your recruiting representative.
          
          V. Work Schedule
          
          This is a part-time position. It requires a flexible schedule to accommodate times the exhibit is closed to the public. Occasional evening, overnight and weekend work are required as job duties demand.
          
          VI. Supervisory Responsibility
          
          This position does not require supervisory responsibility.
          
          VII. Travel
          
          This position is based in Las Vegas, NV.
          
          VIII. Other Duties
          
          Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
          
          Meow Wolf truly embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
          
          JOIN MEOW WOLF
          The organization is comprised of individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. Every role is a vital component and thereby essential in creating exhibitions that will serve as anchors, borne in deep radical collaboration with local artists and communities, thus fueling our social impact initiatives. Each hire allows us to enhance our surrounding communities and the true source of our creativity, reputation, and vitality.
          
          Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.
          
          Our four areas of impact are:
          • Respect for Creative Communities
          • Respect for Collaborating Artists
          • Respect for our Environment
          • Respect for our Employees BENEFITS
            The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.
            • Medical Insurance Plans
            • FSA and HSA Pre-Tax Saving Options
            • Dental & Vision Insurance
            • Company Paid Basic Life Insurance Policy
            • Company Paid Long-Term & Short-Term Disability Coverages
            • Company Paid Travel Health Reimbursement Plan
            • Company Paid Employee Assistance Program
            • Voluntary Critical Illness & Additional Life Insurance Policies
            • 401k Retirement Plan
            • Paid Parental Leave
            • Discount on Meow Wolf Gift Shop Merchandise
            • Monthly JOON Wellness Expense Reimbursement Program
            • Admission to Meow Wolf attractions for employees and guests
            • And employee discounts with many local businesses
              
              Please visit www.meowwolf.com/careers for more information.
              
              COME AS YOU ARE
              Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

Keywords: Meow Wolf, Las Vegas , Security Officer, Other , Las Vegas, Nevada