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Client Experience Specialist

Company: Bridge Mountain
Location: Las Vegas
Posted on: May 23, 2023

Job Description:

Client Experience Specialists oversee day-to-day client facing operations, working closely with the Lead Gen Specialist team and Lead Gen Managing Partner to ensure lead fulfillment commitments are met. The ideal candidate is detail oriented, task focused, and an excellent communicator.

--- Work with clients to identify optimal properties to advertise
--- Create monthly social media advertising schedules and communicate them with clients
--- Schedule property posts on social media daily
--- Create social media advertisements on featured property posts
--- Monitor live social media ads to ensure appropriate lead comments and budgetary performance targets
--- Maintain ads to remain within allocated ad spend budgets
--- Document end-of-ad statistics and report monthly summaries to clients

--- Prior customer service or client support experience is required
--- Previous hospitality industry experience preferred but not required
--- Must have a high school diploma or GED -
--- Must be able to use basic computer software including Microsoft Office and Google Suite
--- Experience with social media advertising and budgeting preferred but not required
--- Experience in coordinating and managing multiple projects or tasks simultaneously
--- Excellent communication, planning, and process management skills

About Company:
Real Broker, also known as Real, is a full-service, technology-powered real estate brokerage that was founded in 2014. Real operates in over 25 states in the United States, with a focus on providing a streamlined and efficient real estate experience for both agents and clients.

Real Broker prides itself on being a technology-forward brokerage, offering a suite of proprietary software tools and platforms that enable agents to manage their business more effectively and efficiently.

Real offers a comprehensive training program and access to a national network of real estate professionals.

Real Broker has received recognition for its innovative business model and technology tools. In 2020, Real was named the fastest-growing real estate brokerage in the United States by Inc. 5000. Real has also been recognized for its commitment to diversity and inclusion, with a focus on building a culture that reflects the diversity of the communities it serves.

Keywords: Bridge Mountain, Las Vegas , Client Experience Specialist, Other , Las Vegas, Nevada

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