Company: BOULDER CITY HOSPITAL.
Location: Boulder City
Posted on: May 25, 2023
This position works in the Main Admitting, Emergency Room and/or others areas as assigned. Under the general direction of the Admitting Manager, this position focuses on registering patients for admission to hospital and/or outpatient procedures and services. This is a key position within Boulder City Hospital that directly affects the patient experience as well as the revenue cycle of the hospital. This role impact the organization through the proper registrations including but not limited to upfront collections of deductibles, co-pays and co-insurance, ensure insurance verifications and prior authorizations are done and submitted timely to reduce claim denials, communicate to the business office when a patient has insurance related issues or financial difficulties.
Admitting Representatives are expected to provide exceptional customer service to all patients, family members, visitors and vendors who come to the hospital to visit or to conduct business. Admitting Representatives are the first people seen when coming into the hospital and set the example for what patients and others will experience while being treated. This position registers patients, verifies patients' insurance coverage, obtaining insurance pre-authorization when necessary, or on patients coming in when we are not notified in advance of registration for certain types of services not considered emergency services. Admitting Representatives should always communicate to the Admitting Manager and Director Patient Financial Services when insurances change that can affect the business office receiving payments and remits timely. Admitting Representatives are expected to follow EMTALA laws when working in the ER; they should be aware of their role in ensuring patients coming in to be treated are stabilized and treated regardless of their insurance or ability to pay. For emergency services, authorizations are obtained as soon as possible following requirements set by each company and following the Hospital policy. Admitting will also ensure that necessary notifications after normal business hours are followed according to the Admitting standards of practice. Answering phones and transferring calls to the appropriate individuals within BCH. Collecting and reconciling of daily cash. Directing vendors, visitors and patient family members to appropriate departments in hospital. Has the ability to lift, walk, carry and stand. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are represented of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Keywords: BOULDER CITY HOSPITAL., Las Vegas , Admitting Representative, Other , Boulder City, Nevada
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