Hostperson - Claim Jumper - starting at $15.39

Company: Golden Nugget Hotels & Casinos
Location: Las Vegas
Posted on: May 26, 2023

Job Description:

Job Description

SUMMARY:
Greet guests with warm hospitality and ensure smooth operation and high level of service from all restaurant employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
--- Attend pre-shift meetings.
--- Maintain uniform appearance according to established guidelines.
--- Display friendly hospitality while greeting and seating guests in a timely and professional manner.
--- Seat guests according to ADA guidelines.
--- Present guests with clean menus.
--- Seat all stations equitably, assuring equal distribution of parties.
--- Circulate stations, ensuring that guests are receiving proper service and that all employees are in their stations and doing their jobs.
--- Check to ensure that tables are properly set, side stations are kept clean and ensure that all side work is being completed properly.
--- Know locations of all Golden Nugget outlets and what services are available to the guests.
--- Be familiar with menu items and daily specials.
--- Keep reception area neat and clean.
--- Collect and inspect all menus. Discard old and worn menus and replace them with new menus.
--- Answer phone according to established procedures.
--- Take guest reservations according to established procedures.
--- Assist manager on duty in ensuring that break schedules are adhered to and there is proper coverage on the floor.
--- Ensure smooth transition at shift change and remain on duty until relief is present.
--- Handle initial guest complaints. Inform manager on duty of any compliments or complaints.
--- Present needs of the department to the manager on duty.
--- Assist with maintaining a neat, clean and safe working environment.
--- Know and understand all comp and coupon policies and keep comp record in order.
--- Handle lost and found items according to established procedures.
--- Complete special projects as requested by Food and Beverage Management.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
--- Must have good people skills and a well-groomed appearance.
--- Must read, write, speak and understand English.
--- Must be able to perform basic math (addition, subtraction, multiplication and division).

LICENSE REQUIREMENTS
--- Health Card
--- Alcohol Awareness Card
--- Union Referral Slip

EDUCATION and/or EXPERIENCE:
--- 1 year previous experience in a high-volume restaurant.
--- Minimum age requirement is 21

Keywords: Golden Nugget Hotels & Casinos, Las Vegas , Hostperson - Claim Jumper - starting at $15.39, Other , Las Vegas, Nevada