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Prosthetic Clerk

Company: Veterans Affairs, Veterans Health Administration
Location: Las Vegas
Posted on: May 28, 2023

Job Description:

Summary The primary purpose of this position is to receives veterans at the front desk or by telephone encounter to determine the nature of their visit/telephone call and directs them appropriately. Responsibilities Major Duties include, but are not limited to the following: Correctly provide veterans the prescribed over the counter prosthetic/orthotic items according to their physician's request; annotate in the veteran's CPRS, medical record, and enter into prosthetic software computer application; all in accordance VHA Handbook 1173.2 and Prosthetic Clinical Practice guidelines. Review prosthetic consults request for eligibility and entitlement and ensures the correct disability code is entered in the prosthetic software in accordance with VHA Handbook 1173.1. Demonstrate or provide instructions to veterans/caretakers in the use of off the shelf prosthetic devices or items. Assist the Inventory Managers and Purchasing Agents with mail-outs as needed, receive incoming stock and put on shelves, and assemble mobility equipment according to the manufacturer's written instructions. Advises patients as to the availability of products, repairs, and procurement sources in our primary service area. Work Schedule: Monday to Friday, 7:30am to 4:00pm Virtual: This is not a virtual position. Position Description/PD#: Prosthetic Clerk/PD03997A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required ??????? Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/01/2023. Typing Proficiency: 40 word per minute typing speed. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Qualifying specialized experience includes: Performing general office tasks (i.e., telephone skills, spelling, grammar, and filing). Communicate verbally and in writing. Proficiency in using a computer. Knowledge of medical terminology. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed post-high school education (beyond the second year) and specialized experience as described above, which meet the total experience requirements for this grade level. (Transcripts must be submitted at time of application). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond post-high school (beyond the second year). You will be rated on the following Competencies for this position: Attention to Detail Clerical Computer Skills Oral Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is somewhat sedentary. Typically, the employee sits comfortably to do the work. However, there is some physical exertion such as walking, standing, bending, crouching, stooping, and reaching, as incumbent is regularly involved in stocking and retrieving prosthetic/orthotic inventory up to 50 lbs. Must assemble mobility aids, i.e., walkers, rollators, or wheelchairs. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Keywords: Veterans Affairs, Veterans Health Administration, Las Vegas , Prosthetic Clerk, Other , Las Vegas, Nevada

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