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Bilingual Member Experience Associate

Company: VirtualVocations
Location: Las Vegas
Posted on: September 3, 2024

Job Description:

A company is looking for a Bilingual Spanish Member Experience Associate (Bilingual Vietnamese).



Key Responsibilities:

Explain plan's procedures, benefits, and services to members
Facilitate member requests and assist with complaints
Document calls, respond to complaints, and assist with member outreach programs


Required Qualifications:

Minimum 2 years of customer service experience
Medical front office experience preferred
Knowledge of Medi-Cal, Commercial, and Medicare Managed Care Plans
Bilingual English and Spanish required, with consideration for other languages
Associate degree (AA) preferred

Keywords: VirtualVocations, Las Vegas , Bilingual Member Experience Associate, Other , Las Vegas, Nevada

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