Bilingual Member Experience Associate
Company: VirtualVocations
Location: Las Vegas
Posted on: September 3, 2024
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Job Description:
A company is looking for a Bilingual Spanish Member Experience
Associate (Bilingual Vietnamese).
Key Responsibilities:
Explain plan's procedures, benefits, and services to members
Facilitate member requests and assist with complaints
Document calls, respond to complaints, and assist with member
outreach programs
Required Qualifications:
Minimum 2 years of customer service experience
Medical front office experience preferred
Knowledge of Medi-Cal, Commercial, and Medicare Managed Care
Plans
Bilingual English and Spanish required, with consideration for
other languages
Associate degree (AA) preferred
Keywords: VirtualVocations, Las Vegas , Bilingual Member Experience Associate, Other , Las Vegas, Nevada
Click
here to apply!
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