Referral Navigator - Las Vegas, NV
Company: Optum
Location: Las Vegas
Posted on: May 12, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. -
The -Referral Navigator performs a wide variety of duties
associated with patient services. This position is responsible for
all components of the patient experience ranging from patient
in-take, office visit, patient close-out, and appointment
scheduling. The position also oversees the reporting function for
the clinic including compliance specific reports as well as
corporate statistics. -
Schedule: -Monday - Friday, 8:00AM - 5:00PM
Located: -2716 North Tenaya, Las Vegas, NV
Primary Responsibilities:
Building new referrals from network providers
Reviewing to ensure all necessary documents and information has
been provided
Sending back documents for additional information
Canceling those that do not meet criteria or do not have necessary
information required within a specified time frame, forwarding to
MD review if questionable
Accepting referrals and determining if meets outsource or overflow
criteria
While most of the work is computer-based, there is a lot of
paperwork handling, faxing, and scanning in addition to multiple
telephone calls
This is primarily a sedentary desk job which will consist of 100%
of time spent working on a computer and handling the telephone
Oversees patients face-to-face daily
Perform all other duties assigned -
What are the reasons to consider working for UnitedHealth Group? -
- Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED (or higher)
CPR certified or able to obtain certification within 30 days of
employment
2+ years of -experience working in a health-related field
2+ years -of experience working with Electronic Medical Records
(EMR) and/or Practice Management Software systems
Ability to travel 10% of the time to other practices for
coverage
Preferred Qualifications:
1+ years of experience and/or training as a Medical Assistant
1+ years of experience in a healthcare and/or clinical setting
Bilingual in English/Spanish -
Soft Skills:
Excellent communication skills and phone etiquette - -
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The salary range for this role is $16.88 -to $33.22 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations. -
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Las Vegas , Referral Navigator - Las Vegas, NV, Other , Las Vegas, Nevada
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