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Project Coordinator (Military Veterans Wanted!)

Company: GoWireless
Location: Las Vegas
Posted on: November 11, 2018

Job Description:

VERIZON AUTHORIZED RETAILER - GOWIRELESS The Senior Technology Coordinator role will provide supervision to a team of Technology Coordinators to deliver excellent technical/non-technical support with outstanding communication, customer service, satisfaction, and timeliness. The focus of the Senior Technology Coordinator is to supervise internal and external stakeholders to ensure DVR, Digital Signage and network wiring within each GoWireless store is installed and functioning at optimal levels. Additionally, this position will handle all IT construction items for the IT department. This position will work with all IT functions and the business in the coordination of daily and project based IT field activities. Responsibilities

  • Effectively manage work schedules for team members
  • Contribute to projects by managing and providing information on estimates, schedules and planning
  • Identify and promptly escalate scope creep.
  • Able to manage timelines effectively
  • Contribute budget requirements for the IT Field Technology function
  • Track IT Field Technology effectively and make recommendation on cost effective solutions
  • Provide IT field leadership and coordination with all on-site and offshore Technology Coordinator personnel
  • Lead and participate in IT field projects
  • Develop and demonstrate an understanding of business needs
  • Document IT field processes and ensure processes are kept up to date
  • Resolve escalated business and vendor issues
  • Resolve daily issues of a complex scope that impact the team and overall business objectives
  • Support the management of digital signage technologies at the store and corporate locations
  • Support the management of digital video recorders including the understanding of security principals, CCTV systems and video analytics
  • Coordinate new initial setup, and remodeling, for stores among the IT functions as well as the corporate functions. This includes very strong project management, communications and scheduling of services and equipment
  • Generate reports to provide visibility into the performance of the Technology Coordinators and IT field initiatives
  • Coordinate IT infrastructure installation and services for GoWireless Licensee stores
  • Support the IT Support Services Manager in the management of IT items for GoWireless Licensee stores Requirements
    • Bachelor's Degree in computer science or a technical degree preferred
    • ITIL certification a plus
    • 2+ years IT Support and/or Field Technician experience in a leadership role required
    • 2+ years of physical installation of low voltage IT based infrastructure and equipment is preferred
    • Working knowledge of Microsoft
    • Working knowledge of networking technologies
    • Knowledge and experience in Digital Media Distribution and Digital Video Recorders/CCTV systems a plus
    • Basic understanding of Linux and Android operating systems is a plus
    • Solid understanding of IT Information Security best practices
    • Excellent written and verbal communication skills
    • Must have very strong multi-tasking, organizational and documentation skills
    • Exceptional attention to detail
    • High level of dependability
    • Maintains a positive and respectful attitude.
    • Exerts professionalism
    • Ability to think critically and logically and exercise proper judgment
    • Must be able to meet deadlines
    • Desire to learn and grow with company
    • Must be able to work independently with minimal supervision

      Keywords: GoWireless, Las Vegas , Project Coordinator (Military Veterans Wanted!), Other , Las Vegas, Nevada

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