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Spa Host (PT) (Park MGM)

Company: MGM Resorts International
Location: Las Vegas
Posted on: January 15, 2019

Job Description:

**Location:** Las Vegas, Nevada Become one of the stars behind the show and become part of the world?s most powerful entertainment brands. Our Company has one exciting mission: **_To entertain the human race_** _._ It is the primary responsibility of the Spa Host to maintain a clean, safe and friendly environment for all guests utilizing the Spa & Salon. All duties are to be performed in accordance with departmental and property policies and procedures. + Provides the highest level of guest service for all guests. + Greets all guests in a friendly and professional manner. + Works together with co-workers displaying teamwork at all times. + Work closely with support departments and follows through to ensure that all deficiencies are remedied in a timely and efficient manner. + Handling any and all transactions including but not limited to: cash, credit card, room charges and comps + Follows all service standards and departmental policies and procedures. + Answers phones with proper etiquette to ensure guest service. + Informs Management of all guest issues, needed supplies or equipment related issues. + Opens and/or closes the area appropriately. + Keeps all areas clean and supplies with needed amenities (towels, drinks, and vanity supplies). + Disposes of soiled linen, folds, and restocks linen as needed. + Provides beverages and other amenities to guests, such as towels, robes, and locker services. + Provides guests with a tour of the facilities. + Checks guests in and out of facilities. + Perform all other job related duties as requested. **Required:** + Must be 18 years old. + Previous guest service experience. + Excellent customer service skills. + Have interpersonal skill to deal effectively with all business contacts. + Professional appearance and demeanor. + Work varied shifts, including weekends and holidays. + High school diploma or equivalent. + Able to effectively communicate in English, in both written and oral forms. **Preferred:** + Have money handling experience while working with guest. + Previous experience working in a similar resort setting. ?? MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. With 77,000+ employees, the Company is one of the world's leading global hospitality and entertainment companies with 23 resorts. We?re proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations. While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience. We welcome you to join us. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email talent@mgmresorts.com . We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy at http://www.mgmmirage.com/privacy.htm and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/ at http://www.mgmresortscareers.com/ careers.

Keywords: MGM Resorts International, Las Vegas , Spa Host (PT) (Park MGM), Other , Las Vegas, Nevada

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