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Operations Supervisor

Company: Fanatics
Location: Las Vegas
Posted on: June 15, 2019

Job Description:

Company Overview
Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the e-commerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events.
About the Team
When was the last time you made an online purchase and had the excitement of your item arriving at your doorstep? At Fanatics, sports fans are our #1 priority and we are committed to delivering products in the fastest, most efficient way possible every single day. As a member of the Fanatics Operations team, youll be on the front-line ensuring and executing on the most cutting-edge processes to meet our fans needs. Whether youre fulfilling ready-made fan orders or working in on-demand production, our world-class Operations team is dedicated to Getting it Right. Getting our fans the right order, at the right time, at the right cost because we have the right talent. Requirements, Education & Experience

  • Responsibilities
  • Supervises all shipping, receiving, and order processing; maintains a high degree of visibility and access to employees on distribution center floor throughout the shift.
  • Maintains department standards for productivity, reliability, and accuracy.
  • Reviews, prioritizes, and organizes all operational activities during shift.
  • Forecasts staffing needs to meet peak demands of the business; participates in interviewing and hiring process.
  • Trains, motivates, coaches, rewards, and disciplines team being supervised; resolves personnel issues by partnering with HR manager and Ops/Sr Mgmt Team.
  • Coordinates with HR Manager and/or Ops/Sr. Mgmt Team to manage personnel issues including but not limited to vacation approvals, time card approval, daily and weekly overtime, hiring, and training.
  • Develops on-going process improvements to drive departmental efficiency. Assists Ops/Sr. Mgmt with development and implementation of policies and procedures.
  • Performs required administrative tasks; prepares required reports and correspondence.
  • Maintains a working knowledge of all operating systems pertaining to the work area.
  • Maintains safety programs and all required safety training for the team; ensure compliance with safety guidelines at all times.
  • Performs other related duties as assigned by management.
  • Directly supervises up to 200 employees within the distribution center
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Experience analyzing large amounts of data to develop and execute a course of action
  • Accountability for employee Performance, Quality and Development
  • Other responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing barriers and resolving problems.
    • Basic Qualifications
    • Bachelors Degree and/or 1-3 years of Fanatics experience
    • Proficient in Microsoft Office Applications.
    • Experience leading teams
      • Preferred Qualifications
      • Experience using performance management to coach employees on productivity and develop career pathing
      • Experience using warehouse based software
      • Experience supporting hourly population in environments such as manufacturing, distribution, and/or call centers
      • Experience managing teams of 25 or more
      • Experience presenting content in a variety of environments to include business meetings, formations, standup or town hall meetings
      • Ability to influence peers and leaders across the company to drive the right outcomes; strong and proven influencing skills.
      • Written communication: writes clearly and informatively, presents numerical data effectively, able to read and interpret written information.
      • Experience with Lean, Six Sigma, or other process improvement methodologies.Relocation Assistance
        • Relocation assistance will be offered Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Keywords: Fanatics, Las Vegas , Operations Supervisor, Other , Las Vegas, Nevada

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