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Lounge Server (Park MGM)

Company: Bellagio (MGM Resorts - Las Vegas)
Location: Las Vegas
Posted on: August 17, 2019

Job Description:

Location:Las Vegas, Nevada Become one of the stars behind the show and become part of the worlds most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. It is the primary responsibility of the Lounge Server to expedite guest food and drink orders as well as provide beverage and bussing service. All duties are to be performed in accordance with departmental and property policies, practices and procedures. - Provide and expedite beverage orders for guests, taking drink orders. - Actively market venue; which includes participating in weekly marketing requirements and voluntary outings, including but not limited to: - Assist in developing venue database through networking and completing data cards. - Build and establish personal clientele list. - Minimum number of posting and post sharing requirements weekly. - Posting and engaging (liking and commenting) with the venues social media posts, as well as engaging with review sites, such as Yelp. - Actively use social media to engage the guest in an immersive and interactive experience. - Actively encourage guests to participate in the social experience by posting and tagging. - Makes sure that the guests check is completed properly and presented promptly with a thank you. Please make sure to use the guests name at all times. Ensures that change or charge slip is returned to the guest in a timely manner. - Maintain table cleanliness using silent service approach. - Responsible entering in orders accurately in the POS system when necessary and closing checks with the assistance of the Bartenders. - Consistently maintain a well-groomed appearance, posture and hygiene. - Itemize bills correctly and efficiently process payments; following established check settlement procedures. - Maintain cleanliness and stock of assigned areas, side stations, tables, and POS stations. - Maintain quality services standards by visiting guests tables and processing/executing services requests. - Maintain a working knowledge of casino events and promotions. - Command full menu knowledge and preparation techniques. - Greet guests in a positive, friendly manner, and exemplifying MGM SHOW standards. - Perform all opening and closing duties, based upon shift assignment. - May perform in public relations capacity, representing venue and Park MGM, which may require designer or special wardrobe and multiple costume changes. - Communicate with management and service team to fulfill and address any issues or needs requested by guests or other employees. - Participate in bottle presentations in venue as well as promotional events and programs. - Participate in private events when scheduled. - Adhere to and enforce company specific safety policies. - Perform other job-related duties as requested. MINIMUM REQUIREMENTS: - Must be at least 21 years of age. - High School diploma or equivalent. - At least 2 years' experience as a cocktail/lounge server in a similar lounge/ultralounge setting. - Previous experience using social media platforms, especially with utilization for branding and/or marketing ability to effectively communicate in English, in both oral and written forms. - Broad knowledge of table-side service, wine, beer, and liquor. - Effectively communicate in English, both oral and written forms. - Maintain a professional, neat and well-groomed appearance, adhering to Park MGM standards. - Proof of eligibility to work in the US. PREFERRED: - Bilingual, with English as primary or secondary language. - Previous experience in a similar resort environment.

Keywords: Bellagio (MGM Resorts - Las Vegas), Las Vegas , Lounge Server (Park MGM), Other , Las Vegas, Nevada

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