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Male Spa Runner/Attendant (Bellagio)

Company: Bellagio (MGM Resorts - Las Vegas)
Location: Las Vegas
Posted on: November 11, 2019

Job Description:

Location:Las Vegas, Nevada - Job DescriptionBecome one of the stars behind the show and become part of the worlds most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. Spa Guest Attendant/Runners are dedicated to providing refined luxury service in order to create lasting and favorable memories. This position executes the companys core service standards, brand attributes, and sustainability initiatives. Job functions include: maintaining the appearance of all areas in the Spa, assisting Spa guests with their needs, and providing all other supporting services. All duties are to be performed in accordance with department and property policies, practices, and procedures. - Check guests in and out of facility. - Assist guests with booking appointments. - Provide exceptional customer service and assist guests with questions. - Ensure professional and courteous behavior to all guests and employees. - Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments. - Handle cash transactions by taking payments for services and for retail transactions. - Manage cash till daily and distribute room charge tips to technicians at the end of the day/night. - Conduct and handle retail sales. - Performs all other job related duties as requested. Required: - At least 2 years of guest service experience. - Excellent customer service skills. - Have interpersonal skills to deal effectively with all business contacts. - Professional appearance and demeanor. - Work varied shifts, including weekends and holidays. - High School diploma or equivalent. - Able to effectively communicate in English, in both written and oral forms. Preferred: - Previous Spa Receptionist experience. - Previous retail experience. - Working knowledge of spa software. - Previous experience working in a similar resort setting. -

Keywords: Bellagio (MGM Resorts - Las Vegas), Las Vegas , Male Spa Runner/Attendant (Bellagio), Other , Las Vegas, Nevada

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