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Senior Event Manager (ON-SITE)

Company: ASTOUND Group
Location: Las Vegas
Posted on: January 27, 2023

Job Description:

ASTOUND is a global experience design company that specializes in the design and execution of memorable experiences for companies to share with their customers. ASTOUND is a multi-faceted business whose services include architectural fabrication, brand strategy, and development, retail design and store rollouts, digital engagements, tradeshow booths, branded events, and environments. ASTOUND's offices span North America, with fabrication facilities that exceed 600,000 square feet. Key office locations include Las Vegas, Portland, and Toronto. ASTOUND's projects span over 40 countries and their clients are some of the most well-recognized brands across multiple industry sectors including consumer products, sports and entertainment, telecommunications, and technology. As Senior Manager, Event Management, you will collaborate with the Account Leaders to maintain and develop plans and objectives for our client(s). In this role, you will lead and manage the extended ASTOUND internal Operations team on the execution of individual projects, taking responsibility for ensuring that ASTOUND output adheres to client objectives, meets client deadlines, and achieves ASTOUND quality standards. You will take on more complex client programmatic accounts that could fall within 15 plus shows per year per account and large one-off client experiences as required. Senior Managers will help and assist the Sr. Director of Event Management with the training and guidance of all fellow Event Management Team members as needed. SENIOR MANAGER, EVENT MANAGEMENT RESPONSIBILITIES

  • Assist Group Account Team members in leading client accounts/projects
  • Maintain and stabilize Client Accounts in conjunction with Group Account Team members up to and including $ 5 million a year
  • Take on a more inclusive role of leading and directing Client Accounts with the Group Account Team.
  • Build and maintain effective client relationships, ensuring that all client's needs are heard, understood, and addressed in a timely way
  • Proactively contribute ideas to projects and regularly make recommendations to client contact and Account Leaders on how to improve a project or program
  • Participate in new business opportunities as requested (research, preparation for & participation in pitches)
  • Own master timelines and project plans (externally and internally); communicate action items to all stakeholders and monitor adherence to deadlines
  • Lead client calls & internal meetings
  • Ensure clear communication with the client regarding roles and responsibilities, scope, budget, schedules, and project status/ action items
  • Manage & delegate to additional Operations Team members where appropriate which includes but is not limited to the following:
  • Property and graphic inventories
  • Job process issues
  • Show site expectations
  • Quality/expectation
  • Pricing/billing
    • Overall management of information to Project Management and operational departments as needed through launch meetings and status meetings
    • Take ultimate responsibility that client deliverables & deadlines are met
    • Act as subject matter expert on best practices bringing experience and insight daily BUDGET MANAGEMENT
      • Work with the Estimation team to solidify project budgets in conjunction with the Group Account Team members to provide proposals to clients
      • Invoice client projects assigned in a timely manner
      • Track and create change orders for any and all items outside of the original scope of sign-off and invoice out to clients as required
      • Follow up directly with the client, as required, to resolve unpaid invoices in a timely fashion
      • Create, maintain, reconcile & invoice projects within 45 days of the project end date CREATIVE MANAGEMENT
        • Participate actively and manage internal client brainstorming sessions with Group Account Team members by offering ideas for projects
        • Communicate client needs to the creative team and creative ideas to the client
        • Ensure creative deliverables meet client needs and are completed on time and on budget QUALIFICATIONS:
          • 6-10 years of experience with an exhibit company directly within the tradeshow industry
          • BA/BS Required
          • Demonstrated Event Management competencies: client focus, developing others, accountability for results, attention to detail, flexibility, and team effectiveness
          • Demonstrate understanding and advocacy for clients' businesses and needs
          • Experience in mentoring and developing teammates at varying experience levels
          • Demonstrated experience running large engagements with clients or equivalent
          • Must be able to work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously
          • Willingness to regularly travel within North America and overseas as needed
          • Proficient in Microsoft Office Suite software
          • Salesforce expertise is an asset but not required
          • Positive attitude and ability to work in teams
          • Possesses excellent and professional relationship management and building skills
          • Strong analytical and creative skills, with the ability to establish recommendations that drive client's business BENEFITS AND COMPENSATION The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match.
            • Excellent Medical Insurance
            • Excellent Dental Insurance
            • Excellent Vision Insurance
            • Paid Time Off, Holiday Pay
            • 401K matching program after 60 days of employment
            • 100% Company Life and Short-Term Disability Coverage
            • Employee Referral Program DIVERSITY COMMITMENT At ASTOUND, our commitment to diversity, equity, and inclusion is helping us to create not only a great place to work but also an environment where our employees, customers, and the communities we operate exist in a safe, productive, and enriching environment for everyone. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, and other characteristics protected by federal, state, or local laws. PI200240816

Keywords: ASTOUND Group, Las Vegas , Senior Event Manager (ON-SITE), Professions , Las Vegas, Nevada

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