Senior Event Manager (ON-SITE)
Company: ASTOUND Group
Location: Las Vegas
Posted on: January 27, 2023
Job Description:
ASTOUND is a global experience design company that specializes
in the design and execution of memorable experiences for companies
to share with their customers. ASTOUND is a multi-faceted business
whose services include architectural fabrication, brand strategy,
and development, retail design and store rollouts, digital
engagements, tradeshow booths, branded events, and environments.
ASTOUND's offices span North America, with fabrication facilities
that exceed 600,000 square feet. Key office locations include Las
Vegas, Portland, and Toronto. ASTOUND's projects span over 40
countries and their clients are some of the most well-recognized
brands across multiple industry sectors including consumer
products, sports and entertainment, telecommunications, and
technology. As Senior Manager, Event Management, you will
collaborate with the Account Leaders to maintain and develop plans
and objectives for our client(s). In this role, you will lead and
manage the extended ASTOUND internal Operations team on the
execution of individual projects, taking responsibility for
ensuring that ASTOUND output adheres to client objectives, meets
client deadlines, and achieves ASTOUND quality standards. You will
take on more complex client programmatic accounts that could fall
within 15 plus shows per year per account and large one-off client
experiences as required. Senior Managers will help and assist the
Sr. Director of Event Management with the training and guidance of
all fellow Event Management Team members as needed. SENIOR MANAGER,
EVENT MANAGEMENT RESPONSIBILITIES
- Assist Group Account Team members in leading client
accounts/projects
- Maintain and stabilize Client Accounts in conjunction with
Group Account Team members up to and including $ 5 million a
year
- Take on a more inclusive role of leading and directing Client
Accounts with the Group Account Team.
- Build and maintain effective client relationships, ensuring
that all client's needs are heard, understood, and addressed in a
timely way
- Proactively contribute ideas to projects and regularly make
recommendations to client contact and Account Leaders on how to
improve a project or program
- Participate in new business opportunities as requested
(research, preparation for & participation in pitches)
- Own master timelines and project plans (externally and
internally); communicate action items to all stakeholders and
monitor adherence to deadlines
- Lead client calls & internal meetings
- Ensure clear communication with the client regarding roles and
responsibilities, scope, budget, schedules, and project status/
action items
- Manage & delegate to additional Operations Team members where
appropriate which includes but is not limited to the
following:
- Property and graphic inventories
- Job process issues
- Show site expectations
- Quality/expectation
- Pricing/billing
- Overall management of information to Project Management and
operational departments as needed through launch meetings and
status meetings
- Take ultimate responsibility that client deliverables &
deadlines are met
- Act as subject matter expert on best practices bringing
experience and insight daily BUDGET MANAGEMENT
- Work with the Estimation team to solidify project budgets in
conjunction with the Group Account Team members to provide
proposals to clients
- Invoice client projects assigned in a timely manner
- Track and create change orders for any and all items outside of
the original scope of sign-off and invoice out to clients as
required
- Follow up directly with the client, as required, to resolve
unpaid invoices in a timely fashion
- Create, maintain, reconcile & invoice projects within 45 days
of the project end date CREATIVE MANAGEMENT
- Participate actively and manage internal client brainstorming
sessions with Group Account Team members by offering ideas for
projects
- Communicate client needs to the creative team and creative
ideas to the client
- Ensure creative deliverables meet client needs and are
completed on time and on budget QUALIFICATIONS:
- 6-10 years of experience with an exhibit company directly
within the tradeshow industry
- BA/BS Required
- Demonstrated Event Management competencies: client focus,
developing others, accountability for results, attention to detail,
flexibility, and team effectiveness
- Demonstrate understanding and advocacy for clients' businesses
and needs
- Experience in mentoring and developing teammates at varying
experience levels
- Demonstrated experience running large engagements with clients
or equivalent
- Must be able to work under pressure, meet deadlines, and be
flexible in working on multiple projects simultaneously
- Willingness to regularly travel within North America and
overseas as needed
- Proficient in Microsoft Office Suite software
- Salesforce expertise is an asset but not required
- Positive attitude and ability to work in teams
- Possesses excellent and professional relationship management
and building skills
- Strong analytical and creative skills, with the ability to
establish recommendations that drive client's business BENEFITS AND
COMPENSATION The compensation package will be commensurate with
experience. Our employees are entitled to a standard set of
benefits, including health and dental insurance and 401(k) with
company match.
- Excellent Medical Insurance
- Excellent Dental Insurance
- Excellent Vision Insurance
- Paid Time Off, Holiday Pay
- 401K matching program after 60 days of employment
- 100% Company Life and Short-Term Disability Coverage
- Employee Referral Program DIVERSITY COMMITMENT At ASTOUND, our
commitment to diversity, equity, and inclusion is helping us to
create not only a great place to work but also an environment where
our employees, customers, and the communities we operate exist in a
safe, productive, and enriching environment for everyone. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics,
disability, age, veteran status, and other characteristics
protected by federal, state, or local laws. PI200240816
Keywords: ASTOUND Group, Las Vegas , Senior Event Manager (ON-SITE), Professions , Las Vegas, Nevada
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