Inbound Sales Support Agent
Company: C3/CustomerContactChannels
Location: Las Vegas
Posted on: January 12, 2021
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Job Description:
Company OverviewJoin us on our mission to elevate customer
experiences for people around the world. As a member of the Everise
family, you will be part of a global experience company that
believes in being people-first, celebrating diversity and
incubating innovation. Our dedication to our purpose and people is
being recognized by our employees and the industry. Our 4.5/5
rating on Glassdoor and our shiny, growing wall of Best Place to
Work awards is a testament to our investment in our culture.
Through the power of diversity, we celebrate all cultures for their
uniqueness and strengths. With 13 centers around the world and a
robust work at home program, we believe great things happen when we
work with people who think differently from us. Find a job you'll
love today!Sales Support Agent- Base salary plus commission! Our
client Ring is looking for dynamic Sales Support Agents, with top
notch written and verbal communication skills. You must be
friendly, with moderate technical aptitude and driven to maximize
up sell opportunities in order to join the Everise team.Our goal is
to be the best in the world at what we do. We have an awesome
product and sizable user base. Every day presents a new set of
challenges that requires quick, critical thinking and often
times--collaboration with your peers.HERE'S WHAT YOU'LL BE DOING:*
Answer product inquiries from our neighbors via inbound phone call,
live chat and email channels* Create amazing experiences at every
contact by creating comfortable, informative and positive
relationships, while identifying and recommending additional
products to benefit our neighbors* Provide complete and
individualized solutions for every neighbor in consistently meet
overall sales objectives* Meet weekly key performance metrics for
promoting and selling products--and services that align to our
neighbors' needsDO YOU HAVE WHAT IT TAKES:* A minimum of 1 year in
a sales role* Call center experience a plus* Ability to engage with
customer effectively, while navigating multiple internal systems*
Ability to develop rapport with every neighbor, in order to
understand their questions/issues and provide individualized
assistance, that surpasses expectations* Possess critical thinking
and creative problem solving skills in order to drive positive
neighbor experiences* Self awareness and self motivation, with a
strong desire to constantly improve through performance metrics
tracking and coaching* Proven ability to consistently deliver
excellent sales and customer service* Must be technically savvy*
Proficiency on PC &/or + web browsers as well as a variety of
call center ticketing/call tracking systems* Bilingual - Spanish
and English a plusNOTE: 1. This is an inbound SALES position2. This
is NOT a work@home--position, located 490 E. Capovilla Avenue Las
Vegas, NV 891193. You must have availability between 7:00am and
9pm, including weekends & holidays).ABOUT RING:Ring's mission is to
reduce crime in neighborhoods and empower consumers by creating a
Ring of Security around homes and communities with its suite of
smart home security products: Ring VideoDoorbell, Ring Video
Doorbell Pro (HomeKit-enabled), Ring Stick Up Cam and the new Ring
Floodlight Cam. With these security devices, Ring has created the
neighborhood watch for the digital age and continues to keep homes
around the world safe. For more information, visit www.ring.com.
With Ring, you're always home.If you've got the skills to succeed
and the motivation to make it happen, we look forward to hearing
from you. Become a FAN today, and be on your way to a rewarding
career!
Keywords: C3/CustomerContactChannels, Las Vegas , Inbound Sales Support Agent, Sales , Las Vegas, Nevada
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